Balkon Boutique Hotel | Hotel in Playa del Carmen

8.4 (740 Reviews) |  4 Bathrooms  12 Guests
Luis Donaldo Colosio Hotel | Balkon Boutique Hotel

Hotel in Luis Donaldo Colosio, Playa del Carmen

Located in Playa del Carmen and with Playa del Carmen Beach reachable within a 12-minute walk, Balkon Boutique Hotel has a tour desk, rooms, an outdoor swimming pool, free WiFi throughout the property and a terrace. The property is around 1.7 miles from ADO International Bus Station, 2 miles from Playa del Carmen Maritime Terminal and a 9-minute walk from Church of Guadalupe. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms include a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Balkon Boutique Hotel have a flat-screen TV and air conditioning, and certain rooms have a balcony. All rooms have a safety deposit box. Languages spoken at the 24-hour front desk include English and Spanish. Xel Ha is 31 miles from the accommodation, while Kantenah Bay is 22 miles from the property. Cozumel International Airport is 23 miles away.

Balkon Boutique Hotel is located in Playa del Carmen.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Security/Safety, and several others. This is a good star rated property and has over 740 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Balkon Boutique Hotel in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balkon Boutique Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Activities
  • Beach
General
  • Non-smoking rooms
  • Wifi in all areas
  • Air conditioning
  • Elevator
  • Designated smoking area
  • Safe
  • Family rooms
Guest Services
  • Airport shuttle
  • Shuttle service (additional charge)
  • Private check-in/out
  • Daily housekeeping
  • Baggage storage
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Tour desk
  • Suit press
  • Shuttle service
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Rooftop pool
  • Pool with view
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.72
Location:
7.8
Staff:
9.15
Facilities:
8.77
Comfort:
8.89
Cleanliness:
8.94
Emily
Nov 6, 2025 08:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We loved the bed, very comfortable. Lovely roof. Lovely staff & helpful reception desk. We liked the location, bit quieter than the main area.
Negative: The bed sheets were slightly dirty/ stained when we arrived. The balcony door didn’t lock
Summary: Comfiest beds! Great night sleep and lovely staff
See All Reviews

Room Arrangement

Room Info Facilities
Standard Queen Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Minibar

Bathroom

Walk-in shower, Toilet, Shower, Hairdryer, Private bathroom, Free toiletries, Shampoo, Body soap, Towels, Toilet paper

General

Key card access, Ironing facilities, Trash cans, Air conditioning, Safe, Smoke Alarm, Iron

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Double Room with Two Double Beds
Room Type: Twin
Room Size: 22 m2
2 Full bed(s) Bed
Superior Double Room with Two Double Beds

Food & Drink

Minibar

Bathroom

Walk-in shower, Toilet, Shower, Hairdryer, Private bathroom, Free toiletries, Shampoo, Body soap, Towels, Toilet paper

General

Key card access, Ironing facilities, Trash cans, Air conditioning, Safe, Smoke Alarm, Iron

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Minibar

Bathroom

Walk-in shower, Toilet, Shower, Hairdryer, Private bathroom, Free toiletries, Shampoo, Body soap, Towels, Toilet paper

General

Key card access, Ironing facilities, Trash cans, Air conditioning, Safe, Smoke Alarm, Iron

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Suite with Balcony
Room Type: Suite
Room Size: 22 m2
1 King bed(s) Bed
Suite with Balcony

Food & Drink

Minibar

Bathroom

Walk-in shower, Toilet, Shower, Hairdryer, Private bathroom, Free toiletries, Shampoo, Body soap, Towels, Toilet paper

General

Key card access, Ironing facilities, Trash cans, Air conditioning, Safe, Smoke Alarm, Iron

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Balcony

Living Area

Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $64
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