Chaac | Hotel in Tulum

| 5.6 (13 Reviews) |  5 Bathrooms  10 Guests
Tulum City Center Hotel | Chaac

Hotel in Tulum City Center, Tulum

Located in Tulum, 4.5 miles from Tulum Archeological Site, Chaac provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. The property is around 1.7 miles from Parque Nacional Tulum, 2.3 miles from Tulum Bus station and 4 miles from Bus station Tulum Ruins. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a shower. At Chaac each room is equipped with a seating area. The area is popular for snorkeling, and bike rental is available at this 4-star hotel. Sian Ka´an Biosphere Reserve is 7.4 miles from the accommodation, while Xel Ha is 13 miles away. Tulum Naval Air Station Airport is 4.3 miles from the property.

Chaac is located in Tulum.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Oceanfront, and several others. This is a 4 star rated property and has over 13 reviews with the average score of 5.6 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Chaac in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Chaac”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Full-body massage
  • Neck massage
  • Fitness center
  • Fitness
  • Snorkeling
  • Couples' massage
  • Diving
  • Foot massage
  • Back massage
  • Spa/Wellness packages
  • Head massage
  • Massage
  • Hand massage
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Air conditioning
  • Safe
  • Designated smoking area
  • Non-smoking rooms
  • Smoke-free property
Guest Services
  • Concierge
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Grocery deliveries
  • Car rental
  • Express check-in/out
  • Laundry
  • Shuttle service
  • Babysitting/Child services
  • Airport shuttle
  • Daily housekeeping
  • Private check-in/out
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor fireplace
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Contactless check-in/out
  • Mobile app for room service
  • Cashless payment available
Spa
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.5
Location:
7.5
Staff:
8.13
Facilities:
8.75
Comfort:
7.19
Cleanliness:
8.13
Tiana
Jul 6, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
King Suite with Balcony
Room Type: Suite
Room Size: 42 m2
1 Queen bed(s) Bed
King Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Conditioner, Private bathroom, Walk-in shower, Bathtub or shower, Toilet

General

Private entrance, Trash cans, Fan, Air conditioning, Safe, Iron, Key access

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Outdoor dining area, Patio, Balcony, Outdoor furniture

Kitchen

Toaster, Dining table, Washing machine, Cleaning products, Microwave, Wine glasses, Stovetop, Kitchenware, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area, Sofa

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Garden view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
King Suite with Balcony
Room Type: Suite
Room Size: 42 m2
1 Queen bed(s) Bed
King Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Conditioner, Private bathroom, Walk-in shower, Bathtub or shower, Toilet

General

Private entrance, Trash cans, Fan, Air conditioning, Safe, Iron, Key access

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Outdoor dining area, Patio, Balcony, Outdoor furniture

Kitchen

Toaster, Dining table, Washing machine, Cleaning products, Microwave, Wine glasses, Stovetop, Kitchenware, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area, Sofa

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Garden view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
King Suite with Balcony
Room Type: Suite
Room Size: 42 m2
1 Queen bed(s) Bed
King Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Conditioner, Private bathroom, Walk-in shower, Bathtub or shower, Toilet

General

Private entrance, Trash cans, Fan, Air conditioning, Safe, Iron, Key access

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Outdoor dining area, Patio, Balcony, Outdoor furniture

Kitchen

Toaster, Dining table, Washing machine, Cleaning products, Microwave, Wine glasses, Stovetop, Kitchenware, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area, Sofa

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Garden view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
King Suite with Balcony
Room Type: Suite
Room Size: 42 m2
1 Sofa bed Bed
King Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Conditioner, Private bathroom, Walk-in shower, Bathtub or shower, Toilet

General

Private entrance, Trash cans, Fan, Air conditioning, Safe, Iron, Key access

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Outdoor dining area, Patio, Balcony, Outdoor furniture

Kitchen

Toaster, Dining table, Washing machine, Cleaning products, Microwave, Wine glasses, Stovetop, Kitchenware, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Garden view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Suite with Terrace
Room Type: Suite
Room Size: 42 m2
1 Sofa bed Bed
Suite with Terrace

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Conditioner, Private bathroom, Walk-in shower, Bathtub or shower, Toilet

General

Private entrance, Trash cans, Fan, Air conditioning, Safe, Iron, Key access

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Kitchen

Toaster, Dining table, Washing machine, Cleaning products, Microwave, Wine glasses, Stovetop, Kitchenware, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area

Outdoors

Patio, Outdoor dining area, Terrace, Outdoor furniture

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Garden view

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $28
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