Is this Zama hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zama hotel?

Check-in time for Zama hotel starts counting from 1:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zama hotel have a swimming pool?

Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zama hotel?

Best-rates for the Zama hotel starts from $52 per night with includes Guest Services, Hot Tub, Designated Smoking Area, Balcony/Terrace, Security/Safety, Sports/Activities, Spa, Entertainment, Child Friendly, Internet, Wellness Facilities, Breakfast, Parking, Pool, View, Ocean View, Oceanfront, Air Conditioner, Pet Friendly, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zama hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zama hotel?

Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zama hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zama hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Collection O Faisano Boutique Luxury Hotel, Tulum Beach | Hotel in Tulum

| 8.2 (46 Reviews) | Pet Friendly 5 Bathrooms 19 Guests

Zama Hotel | Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Hotel in Zama, Tulum

Located in Tulum, 3.8 miles from Tulum Archeological Site, Collection O Faisano Boutique Luxury Hotel, Tulum Beach provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Each room at the 5-star hotel has pool views, and guests can enjoy access to a hot tub. The property has a 24-hour front desk, airport transportation, a tour desk and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms will provide guests with a fridge. Bike rental and car rental are available at this hotel and the area is popular for cycling. Tulum Bus station is 1.6 miles from Collection O Faisano Boutique Luxury Hotel, Tulum Beach, while Parque Nacional Tulum is 2.6 miles away. Tulum International Airport is 24 miles from the property.

Collection O Faisano Boutique Luxury Hotel, Tulum Beach is located in Tulum.

This 21 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, Designated Smoking Area, Balcony/Terrace, and several others. This is a 5 star rated property and has over 46 reviews with the average score of 8.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 21 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Collection O Faisano Boutique Luxury Hotel, Tulum Beach in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Collection O Faisano Boutique Luxury Hotel, Tulum Beach”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Parking

Parking on site

Parking

Free parking

Private Parking

Activities

Spa facilities

Bike tours

Cycling

Live music/Performance

Spa lounge/Relaxation area

Spa/Wellness packages

Public Bath

Massage

Hot tub/Jacuzzi

Entertainment

Board games/Puzzles

General

Soundproof rooms

Wifi in all areas

Air conditioning

Safe

Designated smoking area

Non-smoking rooms

Pet friendly

Guest Services

Baggage storage

Airport shuttle (additional charge)

Pet basket

Pet bowls

24-hour front desk

Car rental

Express check-in/out

Lockers

Tour desk

Airport shuttle

Daily housekeeping

Private check-in/out

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Garden

Terrace

Picnic area

Outdoor pool

Outdoor pool (year-round)

Outdoor furniture

Sun deck

Security/Safety

CCTV outside property

CCTV in common areas

Smoke alarms

Fire extinguishers

Security alarm

24-hour security

Key access

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

First aid kits available

Access to healthcare professionals

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Kids' pool

Beach umbrellas

Beach chairs/Loungers

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and free.

Guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.64

Location:

7.64

Staff:

9.01

Facilities:

8.7

Comfort:

9.03

Cleanliness:

8.99

Catalina

Nov 11, 2025 08:00:00 AM

Review Score: 7

Netherlands

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The hotel has a charming design and a good location, which made a nice first impression. The room was spacious, clean, and nicely decorated, which made it feel comfortable and welcoming. The swimming pool is very nice as well.

Negative: We booked a room with a private jacuzzi, excited for a relaxing experience. However, our experience was significantly impacted by the condition of the jacuzzi. Upon arrival, we found it was not functioning, and the water was dirty, clearly not prepared for guest use. We reached out to the staff for assistance, but unfortunately, they were unable to help and seemed unfamiliar with how to operate it. After several delays, it became evident that the issue would not be resolved during our stay. Since the jacuzzi was the main reason we chose this room, we were very disappointed.

Summary: The hotel is nice, but the experience was disappointing due to the non-functional jacuzzi

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe with Jacuzzi Room Type: Suite Room Size: 60 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Towels, Private bathroom, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Bathrobe, Conditioner, Bathtub, Bathtub or shower, Toilet General Private entrance, Trash cans, Smoke Alarm, Carbon monoxide detector, Soundproof, Air conditioning, Carpeted, Safe, Tile/Marble floor, Lockers, Iron, Fire extinguisher, Ironing facilities, Carbon monoxide sources, Key access Media & Technology TV, Flat-screen TV Outdoors Patio, Terrace, Outdoor dining area, Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area, Sofa, Desk Bedroom Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Childrens' cribs View Garden view, Pool view, View Room Amenities Socket near the bed, Clothes rack, Drying rack for clothing, Feather pillow Pool and Spa Pool with a view, Pool towels, Rooftop pool
Deluxe Suite room Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Towels, Private bathroom, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Bathrobe, Conditioner, Bathtub, Bathtub or shower, Toilet General Private entrance, Trash cans, Smoke Alarm, Carbon monoxide detector, Soundproof, Air conditioning, Carpeted, Safe, Tile/Marble floor, Lockers, Iron, Fire extinguisher, Ironing facilities, Carbon monoxide sources, Key access Media & Technology TV, Flat-screen TV Outdoors Patio, Terrace, Outdoor dining area, Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Childrens' cribs View Garden view, Pool view, View Room Amenities Socket near the bed, Clothes rack, Drying rack for clothing, Feather pillow Pool and Spa Pool with a view, Pool towels, Rooftop pool
Standard Two Beds Room Type: Quad Room Size: 46 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Towels, Private bathroom, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Bathrobe, Conditioner, Bathtub, Bathtub or shower, Toilet General Private entrance, Trash cans, Smoke Alarm, Carbon monoxide detector, Soundproof, Air conditioning, Carpeted, Safe, Tile/Marble floor, Lockers, Iron, Fire extinguisher, Ironing facilities, Carbon monoxide sources, Key access Media & Technology TV, Flat-screen TV Outdoors Patio, Terrace, Outdoor dining area, Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Childrens' cribs View Garden view, Pool view, View Room Amenities Socket near the bed, Clothes rack, Drying rack for clothing, Feather pillow Pool and Spa Pool with a view, Pool towels, Rooftop pool
Superior Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Towels, Private bathroom, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Bathrobe, Conditioner, Bathtub, Bathtub or shower, Toilet General Private entrance, Trash cans, Smoke Alarm, Carbon monoxide detector, Soundproof, Air conditioning, Carpeted, Safe, Tile/Marble floor, Lockers, Iron, Fire extinguisher, Ironing facilities, Carbon monoxide sources, Key access Media & Technology TV, Flat-screen TV Outdoors Patio, Terrace, Outdoor dining area, Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Childrens' cribs View Garden view, Pool view, View Room Amenities Socket near the bed, Clothes rack, Drying rack for clothing, Feather pillow Pool and Spa Pool with a view, Pool towels, Rooftop pool
Deluxe Two beds Room Type: Quad Room Size: 34 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Towels, Private bathroom, Free toiletries, Shampoo, Hairdryer, Body soap, Toilet paper, Shower, Bathrobe, Conditioner, Bathtub, Bathtub or shower, Toilet General Private entrance, Trash cans, Smoke Alarm, Carbon monoxide detector, Soundproof, Air conditioning, Carpeted, Safe, Tile/Marble floor, Lockers, Iron, Fire extinguisher, Ironing facilities, Carbon monoxide sources, Key access Media & Technology TV, Flat-screen TV Outdoors Patio, Terrace, Outdoor dining area, Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Childrens' cribs View Garden view, Pool view, View Room Amenities Socket near the bed, Clothes rack, Drying rack for clothing, Feather pillow Pool and Spa Pool with a view, Pool towels, Rooftop pool

Check Hotel Availability

Nightly rates from:

USD US $52

Price Details

You will be redirected to

Hot Deal - It has been viewed 107 times today

Not the right fit? Check out our other properties in Zama

Places to Stay Near Zama, Tulum

Sort by

From US $610

9.8 (25 Reviews)

Condo

Avail Xmas and New Years inTulum - Mariposa Azul 2 bed & beaches 10 minutes

Air Conditioner
Parking
Pool

When do you want to travel?

Collection O Faisano Boutique Luxury Hotel, Tulum Beach | Hotel in Tulum

Available rates:

Hotel in Zama, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Pool and Spa

Price Details

Places to Stay Near Zama, Tulum

Popular Vacation Rental Destinations

Recently Booked Hotel

Photos of Collection O Faisano Boutique Luxury Hotel, Tulum Beach in Zama

Price Details