Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya
Hotel in Surabaya
Art Deco Surabaya hotel connected to the convention center, steps from Pakuwon Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and a children's pool.
Housekeeping is available on request.
Four Points by Sheraton Surabaya, Pakuwon Indah offers 310 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shampoo
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Bathrobes
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Free toiletries
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Toothbrush and toothpaste
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Hair dryer
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Towels
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Bidet
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Toilet paper
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Soap
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Bed sheets
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Blackout drapes/curtains
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Premium bedding
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Frette Italian sheets
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Air conditioning
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LED light bulbs
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Energy-saving switches
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Window screens
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Slippers
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Laptop-friendly workspace
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Desk
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Iron/ironing board
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Electrical adapters/chargers
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Restaurant dining guide
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Desk chair
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Recycling
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Water-efficient showers only
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Safe
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Phone
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Guidebooks/recommendations
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Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 154880 for adults and IDR 77440 for children
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1 bar
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1 restaurant
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Free bottled water
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Free tea bags/instant coffee
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Electric kettle
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Valet parking on site (IDR 50000 per stay)
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24-hour roundtrip airport shuttle (surcharge)
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Free self parking on site
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Height restrictions apply for onsite parking
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Airport shuttle at scheduled times, on request
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Elevator
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Well-lit path to entrance
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Stair-free path to entrance
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Elevator door width (inches): 1
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Wheelchair-accessible path to elevator
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Health/beauty spa
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Adjacent to a golf course
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Golf lessons
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Outlet shopping
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Health club access
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Children's pool
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Golf driving range
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Outdoor pool
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Shopping mall
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Access to nearby health club
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Cable channels
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Premium channels
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49-inch LED TV
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Coworking space
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Computer station
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Conference center
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Reception hall
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Elevator
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Front-desk safe
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Chinese (Mandarin)
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English
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Indonesian
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No plastic coffee stirrers
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Biodegradable coffee stirrers
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Vegan dining options
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Double-glazed windows
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Vegetarian dining options
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Comprehensive recycling policy
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Couples dining
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Rooftop garden
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Comprehensive food waste policy
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Designated smoking areas (fines apply)
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At least 80% lighting from LEDs
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Outdoor pool
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Children's pool
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Change of bedsheets (on request)
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Golf lessions with a pro
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Concierge services
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Daily housekeeping
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24-hour front desk
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Golf cart
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Luggage storage
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Golf caddy
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Golf pro shop
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Dry cleaning service
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Pool sun loungers
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Free pool cabanas
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Vegetable garden
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Pool umbrellas
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Outdoor furniture
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)
Room Size:
328 square feet m2
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GeneralBidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 328, Shower only, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Square meters - 31, Private bathroom, Rainfall showerhead, Bed count minimum 2, City view, Ping - 9.22, Bed count maximum 2 |
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Family Room, 1 King Bed
Room Size:
409 square feet m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square feet - 409, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
|
Room, 1 King Bed (Premium Deluxe, 1 King)
Room Size:
328 square feet m2
|
GeneralNumber of bedrooms - 0, Square feet - 328, Toilet grab bar height (centimeters) - 50, Room and bed type depend on availability check-in, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Square meters - 31, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Low-height desk, Low desk height (inches) - 20, Shower only, Accessible vanity height (inches) - 20, Accessible vanity height (centimeters) - 50, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Low desk height (centimeters) - 51, Toilet grab bar height (inches) - 20, Rainfall showerhead, Bed count maximum 1, City view, Ping - 9.22 |
|
Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)
Room Size:
264 square feet m2
|
GeneralBidet, Number of living rooms 0, Number of bedrooms - 0, Square feet - 264, Shower only, Room and bed type depend on availability check-in, Square meters - 25, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Rainfall showerhead, Ping - 7.42, Bed count minimum 2, City view, Bed count maximum 2 |
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Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)
Room Size:
409 square feet m2
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GeneralBidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Separate bathtub and shower, Square feet - 409, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Premium Suite, 1 King Bed
Room Size:
689 square feet m2
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GeneralSquare feet - 689, Bidet, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Sofa bed, Number of living rooms 1, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Ping - 19, Square meters - 64, Private bathroom, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Room, 1 King Bed (Deluxe Guest Room, 1 King)
Room Size:
264 square feet m2
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GeneralBidet, Number of living rooms 0, Number of bedrooms - 0, Square feet - 264, Shower only, Room and bed type depend on availability check-in, Square meters - 25, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Bathroom emergency pull cord, Rainfall showerhead, Ping - 7.42, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this Surabaya hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Surabaya hotel have a swimming pool?
Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Surabaya hotel?
Best-rates for the Surabaya hotel starts from $89 per night with includes Wellness Facilities, Bar, Child Friendly, Laundry, Balcony/Terrace, Business Services, Restaurant, Parking, Pool, Breakfast, Air Conditioner, Designated Smoking Area, Sports/Activities, Bedding/Linens, Toiletries, Guest Services, Internet, Kitchen, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Surabaya hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Surabaya hotel?
Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Surabaya hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
