Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Beachfront and Private Beach Area
Hard Rock Hotel Riviera Maya in Puerto Aventuras offers a private beach area and beachfront access. Guests enjoy sea views, a swimming pool with a view, and a fitness center.Spa and Wellness Facilities
The resort features spa facilities, a hot tub, and yoga and fitness classes. Free WiFi is available in public areas, ensuring connectivity for all visitors.Dining Options
A family-friendly restaurant serves American, Japanese, Mexican, and international cuisines. Breakfast, brunch, lunch, and dinner are available, including vegetarian, vegan, and gluten-free options.Activities and Entertainment
Guests can participate in yoga and fitness classes, enjoy the waterpark, and attend evening entertainment. The property staff and service support are highly praised by visitors.Hard Rock Hotel Riviera Maya - All Inclusive is located in Puerto Aventuras.
This 1121 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Guest Services, Entertainment, and several others. This is a 5 star rated property and has over 195 reviews with the average score of 7.8 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 1121 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Bar
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Snack bar
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Private Parking
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Parking
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Free parking
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Accessible parking
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Parking on site
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Facial treatments
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Water park
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Hair treatments
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Hairstyling
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Spa
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Tennis court
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Spa lounge/Relaxation area
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Karaoke
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Fitness center
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Beachfront
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Snorkeling
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Haircut
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Light therapy
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Private beach area
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Canoeing
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Sauna
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Evening entertainment
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Fitness classes
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Entertainment staff
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Makeup services
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Body treatments
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Kids' club
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Massage
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Fitness
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Beach
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Waxing services
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Hot tub/Jacuzzi
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Body wrap
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Manicure
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Locker rooms
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Hair coloring
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Spa/Wellness packages
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Spa facilities
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Nightclub/DJ
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Yoga classes
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Beauty services
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Pedicure
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Body scrub
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Safe
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Convenience store on site
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Family rooms
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Chapel/Shrine
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Hypoallergenic room available
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Elevator
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Smoke-free property
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Pet friendly
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Air conditioning
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Non-smoking rooms
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ATM on site
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Airport shuttle (additional charge)
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Tour desk
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24-hour front desk
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Daily housekeeping
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Valet parking
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Baggage storage
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Babysitting/Child services
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Meeting/Banquet facilities
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Business center
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Concierge
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Room service
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Shared lounge/TV area
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Airport shuttle
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Hair/Beauty salon
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Pet bowls
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Express check-in/out
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Internet
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Free Wifi
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Wifi
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Outdoor pool
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Garden
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Terrace
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Outdoor pool (year-round)
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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Physical distancing in dining areas
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Delivered food covered securely
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Breakfast to-go containers
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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First aid kits available
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Face masks for guests available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Process in place to check health of guests
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Hand sanitizer in guest accommodation and common areas
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Contactless check-in/out
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Cashless payment available
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Pool with view
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Pool bar
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Kids' pool
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Beach chairs/Loungers
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Swimming pool
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Airport drop-off
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Airport pickup
Policies
When traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only pets of less than 18 kg are permitted, and 2 pets maximum per room, reservations made through april 28, 2025, for travel until january 7th, 2026, are eligible to receive a $200 usd resort credit per night, per room. use it on select spa, golf, and luxury services. terms: a 35% fee applies. the credit is nonrefundable, nontransferable, and cannot be redeemed for cash. not combinable with other discounts or credits.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillow, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
|
Diamond Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Deluxe Family Room
Room Type:
Double
Room Size:
90 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Interconnecting room(s) available, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillow, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Sky Terrace King
Room Type:
Double
Room Size:
90 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooMedia & TechnologyTV, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyGeneralSmoke Alarm, Key card access, Laptop safe, Carbon monoxide detectorServicesWake-up serviceBedroomAlarm clock, Linens, Childrens' cribsViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Platinum Two-Bedroom Suite with Terrace
Room Type:
Double
Room Size:
480 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Gold Deluxe King Room
Room Type:
Triple
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooMedia & TechnologyTV, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyGeneralSmoke Alarm, Key card access, Laptop safe, Carbon monoxide detectorServicesWake-up serviceBedroomAlarm clock, Linens, Childrens' cribsViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Partial Ocean View
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewSea viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillow, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
|
Rock Royalty Level - Deluxe Platinum with Two Double Beds
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooMedia & TechnologyTV, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyGeneralSmoke Alarm, Key card access, Laptop safe, Carbon monoxide detectorServicesWake-up serviceBedroomAlarm clock, Linens, Childrens' cribsKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
179 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooMedia & TechnologyTV, Telephone, Flat-screen TVActivitiesHot tubKitchenKitchenette, Dining table, Coffee machineOutdoorsBalconyLiving AreaDining area, Sitting area, SofaGeneralSmoke Alarm, Key card access, Laptop safe, Interconnecting room(s) available, Carbon monoxide detectorServicesWake-up serviceBedroomAlarm clock, Linens, Childrens' cribsFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Diamond King Room– Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Gold with Two Double Beds – Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only
Room Type:
Suite
Room Size:
8 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsTerrace, BalconyInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only
Room Type:
Suite
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewSea view, Garden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Suite Platinum – Adults Only
Room Type:
Double
Room Size:
240 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Interconnecting room(s) available, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubKitchenKitchenette, Dining table, Coffee machineOutdoorsBalconyLiving AreaDining area, Sitting area, SofaInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewSea view, Garden viewRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven RRL Deluxe Platinum King Bed Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewSea view, Garden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven - Deluxe Gold King room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooMedia & TechnologyTV, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyGeneralSmoke Alarm, Key card access, Laptop safe, Carbon monoxide detectorServicesWake-up serviceBedroomAlarm clock, LinensKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Suite
Room Type:
Suite
Room Size:
90 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Body soap, Hairdryer, Spa tub, Towels, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubOutdoorsTerrace, BalconyInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Ironing facilities, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVActivitiesHot tubInternetWireless internetServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machineAccessibilityEntire unit located on ground floorRoom AmenitiesNon-feather pillow, Clothes rack, Socket near the bedPool and SpaPlunge Pool, Pool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesNon-feather pillow, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesNon-feather pillow, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomToilet paper, Shower, Free toiletries, Slippers, Bathtub or shower, Toilet, Private bathroom, Conditioner, Hairdryer, Towels, Body soap, ShampooGeneralSafe, Smoke Alarm, Key card access, Laptop safe, Trash cans, Air conditioning, Iron, Carbon monoxide detectorMedia & TechnologyTV, iPod dock, Telephone, Flat-screen TVOutdoorsBalconyServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesNon-feather pillow, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |