Is this Puerto Morelos resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Morelos resort?

Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $436 per night with includes Guest Services, Breakfast, Child Friendly, Air Conditioner, Pool, Oceanfront, Accessibility, Sports/Activities, Laundry, Internet, Parking, View, Ocean View, Business Services, Wellness Facilities, Bar, Entertainment, Pet Friendly, TV, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Cancun, an All-Inclusive Resort | Resort in Cancún

| 8.0 (255 Reviews) | Pet Friendly 18 Bathrooms 66 Guests

Puerto Morelos Resort | Hilton Cancun, an All-Inclusive Resort

Resort in Puerto Morelos, Cancún

Located in Cancún, 17 miles from Cancun Government Palace, Hilton Cancun, an All-Inclusive Resort provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has evening entertainment and a shared lounge. All guest rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. Selected rooms here will provide you with a kitchenette with a fridge. Breakfast is available, and includes buffet, vegetarian and vegan options. Hilton Cancun, an All-Inclusive Resort has a playground. You can play table tennis at this 5-star resort. Languages spoken at the reception include English and Spanish. Cancun Bus Station is 17 miles from the accommodation, while La Isla Shopping Mall is 19 miles away. Cancún International Airport is 8.7 miles from the property.

Hilton Cancun, an All-Inclusive Resort is located in Cancún.

This 715 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Internet, and several others. This is a 5 star rated property and has over 255 reviews with the average score of 8 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 715 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Cancun, an All-Inclusive Resort in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Cancun, an All-Inclusive Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Wine/Champagne

Kid-friendly buffet

Special diet meals (on request)

Kids' meals

Snack bar

Breakfast in the room

Parking

Private Parking

Free parking

Accessible parking

Parking

Parking on site

Accessibility

Wheelchair accessible

Activities

Evening entertainment

Beachfront

Playground

Ping-pong

Live sports events (broadcast)

Themed dinners

Water sports facilities on site

Fitness

Locker rooms

Cooking class

Movie nights

Water park

Fitness center

Entertainment staff

Game room

Live music/Performance

Snorkeling

Bike tours

Aerobics

Kids' club

Beach

Entertainment

Indoor play area

Outdoor play equipment for kids

Board games/Puzzles

General

Pet friendly

Air conditioning

Smoke-free property

Safe

Elevator

Non-smoking rooms

Wifi in all areas

Facilities for disabled guests

Family rooms

Guest Services

Shared lounge/TV area

24-hour front desk

Meeting/Banquet facilities

Dry cleaning

Tour desk

Valet parking

Ironing service

Daily housekeeping

Babysitting/Child services

Concierge

Room service

Express check-in/out

Laundry

Pet basket

Fax/Photocopying

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Terrace

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Security/Safety

CCTV outside property

Security alarm

CCTV in common areas

Fire extinguishers

24-hour security

Key card access

Smoke alarms

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Access to healthcare professionals

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Waterslide

Infinity pool

Kids' pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Covid-19 testing on site with a local provider for a fee. restrictions may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.87

Location:

7.79

Staff:

8.25

Facilities:

8.71

Comfort:

8.65

Cleanliness:

8.79

Arielle

Sep 26, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: I had a wonderful time at Hilton Cancun. The staff was so nice. The food was so very well prepared. I will definitely be back.

See All Reviews

Room Arrangement

Room Info	Facilities
King Guest Room with Sunset View Room Type: Triple Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock View Garden view Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
Deluxe King Suite - Oceanfront Room Type: Suite Room Size: 78 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
One-Bedroom Parlor King Suite with Ocean View Room Type: Suite Room Size: 152 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Terrace, Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
King Guestroom with Ocean View Room Type: Triple Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
Two-Bedroom Family Suite Room Type: Suite Room Size: 78 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Activities Hot tub Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Exclusive services Concierge services, Free gym access
Master Suite - Oceanfront Room Type: Suite Room Size: 124 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
One-Bedroom King Suite with Ocean View Room Type: Suite Room Size: 76 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock View Sea view Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
Presidential Suite Room Type: Suite Room Size: 195 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Activities Hot tub Kitchen Refrigerator, Kitchenette Outdoors Terrace, Balcony Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
Queen Guest Room with Sunset View Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock View Garden view Exclusive services Concierge services, Free gym access
Swim Up Queen Guest Room with Two Queen Beds Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock View Sea view, Pool view Exclusive services Concierge services, Free gym access
Queen Room with Two Queen Beds and Ocean View Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Exclusive services Concierge services, Free gym access
Swim Up King Guest Room Room Type: Triple Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Patio, Private pool, Balcony Kitchen Refrigerator Living Area Sitting area View View, Garden view Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
King Room with Roll-In Shower - Mobility Access Room Type: Triple Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Body soap Outdoors Balcony Kitchen Refrigerator Living Area Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock View Sea view Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
One-Bedroom Queen Suite with Two Queen Beds and Ocean View Room Type: Suite Room Size: 76 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Exclusive services Concierge services, Free gym access
Queen Room with Two Queen Beds and Ocean View - High Floor Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Exclusive services Concierge services, Free gym access
Corner King Room with Ocean View Room Type: Triple Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access
Corner Queen Room with Two Queen Beds and Ocean View Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Laptop safe, Ironing facilities, Heating, Air conditioning, Smoke Alarm, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Exclusive services Concierge services, Free gym access
King Room with Ocean View - High floor Room Type: Triple Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Private bathroom, Shampoo, Free toiletries, Hairdryer, Conditioner, Shower, Body soap General Ironing facilities, Laptop safe, Heating, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Privacy curtain Media & Technology Telephone, Flat-screen TV, Video, Cable channels, TV, Radio Outdoors Balcony Kitchen Refrigerator Living Area Sitting area View Sea view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock Room Amenities Fold-up bed Exclusive services Concierge services, Free gym access

Check Resort Availability

Nightly rates from:

USD $436

Price Details

You will be redirected to

Hot Deal - It has been viewed 144 times today

Not the right fit? Check out our other properties in Puerto Morelos

Places to Stay Near Puerto Morelos, Cancún

Sort by

From $514

10.0 (77 Reviews)

House

Private House with Pool, 2 Mins walk to Beach/Restaurants, Hanging Bed +6 Bikes

Air Conditioner
Parking
Pool

When do you want to travel?

Hilton Cancun, an All-Inclusive Resort | Resort in Cancún

Available rates:

Resort in Puerto Morelos, Cancún

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Services

Bedroom

View

Room Amenities

Exclusive services

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Room Amenities

Exclusive services

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Room Amenities

Exclusive services

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Room Amenities

Exclusive services

Food & Drink

Internet

Bathroom

General

Media & Technology

Activities

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Exclusive services

Food & Drink

Internet

Bathroom

General

Media & Technology