Is this Hotel Ciudad Real Palenque pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Ciudad Real Palenque have a swimming pool?

Yes, this Hotel Ciudad Real Palenque has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ciudad Real Palenque?

Best-rates for the Hotel Ciudad Real Palenque starts from $78 per night with includes Air Conditioner, Parking, TV, Bar, Guest Services, Laundry, Security/Safety, Business Services, Restaurant, Child Friendly, Internet, Bedding/Linens, Wellness Facilities, Breakfast, Pool, Balcony/Terrace, Sports/Activities, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Ciudad Real Palenque a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ciudad Real Palenque wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ciudad Real Palenque has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ciudad Real Palenque?

Based on the information reported by the owner or manager, the Hotel Ciudad Real Palenque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ciudad Real Palenque?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Ciudad Real Palenque | Hotel in Palenque

Name: Hotel Ciudad Real Palenque
Address: Palenque, CHIS, Mexico, MX
Price range: Prices for upcoming dates start at $78 per night
Rating: 9

| 9.0 (580 Reviews) | 1 Bathroom

Palenque Hotel | Hotel Ciudad Real Palenque

Hotel in Palenque

Family-friendly hotel with bars and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a business center, and conference space.
Change of towels is available on request.
Hotel Ciudad Real Palenque offers 72 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palenque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Hair dryer

Soap

Private bathroom

Free toiletries

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Free cribs/infant beds

Premium bedding

Bed sheets

Desk

Window screens

Laptop-compatible safe

Phone

Iron/ironing board (on request)

Laptop-friendly workspace

Connecting rooms available

Breakfast

Room service available

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 100-220 for adults and MXN 100-220 for children

2 bars/lounges, 1 swim-up bar and 1 poolside bar

1 restaurant

Dining table

Free bottled water

Parking

Free uncovered self parking on site

Free RV/bus/truck parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

This property does not have elevators

Wheelchair accessible (may have limitations)

Gravel flooring in public areas

Wheelchair-accessible public washroom

Tile flooring in room

Handrails in stairways

Stair-free path to entrance

Wheelchair-accessible van parking

Wheelchair-accessible parking

Wheelchair-accessible pool

Cobblestone flooring in public areas

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Stairway handrail height (inches): 43

1 on-site accessible parking spaces

Well-lit path to entrance

Wheelchair-accessible business center

Activities

Playground

Outdoor pool

Children's pool

Entertainment

42-inch flat-screen TV

Cable channels

Streaming services

General

Conference space (3100 square feet)

Coworking space

Business center

Meeting rooms - 3

Ballroom

Banquet hall

Gift shop/newsstand

Reception hall

Spanish

English

Communal living room

Mosquito nets

TV in lobby

Smoke-free property

Guest Services

Dining table

Waterslide

Free cribs/infant beds

Children's pool

Laundry facilities

Outdoor pool

Playground

Luggage storage

24-hour front desk

Wedding services

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Terrace

Outdoor furniture

Garden

Nature reserve

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 1 pm

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 100 to 220 for adults, and mxn 100 to 220 for children a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mildred elsirhe

Aug 19, 2025 12:06:15 PM

Review Score: 8

Summary: B

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Suite Room Size: 538 square feet m² 3 King Bed and Double Beds	General Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Bed count maximum 3, Wheelchair accessible, Number of living rooms 1, Bed count minimum 3
Junior Double Room Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Pool view, Number of bedrooms - 0, Toothbrush and toothpaste available on request, Square feet - 344, Ping - 9.67, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Superior Double Room Room Size: 344 square feet m² 2 Double Beds	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Toothbrush and toothpaste available on request, Garden view, Square feet - 344, Wheelchair accessible, Bed count minimum 2, Ping - 10, Bed count maximum 2