Is this Hotel Mura Cancun pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Mura Cancun?

Check-in time for Hotel Mura Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Mura Cancun have a swimming pool?

No, this Hotel Mura Cancun does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Mura Cancun?

Best-rates for the Hotel Mura Cancun starts from $117 per night with includes Parking, Balcony/Terrace, Sports/Activities, Toiletries, Entertainment, Accessibility, Wellness Facilities, Breakfast, Air Conditioner, Pet Friendly, View, Bedding/Linens, Guest Services, Child Friendly, Internet, Transportation/Shuttle, Security/Safety, Business Services, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Mura Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Mura Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mura Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Mura Cancun?

Based on the information reported by the owner or manager, the Hotel Mura Cancun indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Mura Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Mura Cancun | Hotel in Cancún

Name: Hotel Mura Cancun
Address: Cancún, Mexico, MX
Price range: Prices for upcoming dates start at $117 per night
Rating: 8.2

| 8.2 (743 Reviews) | Pet Friendly 6 Bathrooms 10 Guests

Hotel in Cancun, Cancún

Located in Cancún, 3.8 miles from Cancun Government Palace, Hotel Mura Cancun features views of the city. Featuring a garden, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There's a restaurant serving Mexican cuisine, and free private parking is available. Guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Certain rooms include a kitchen with a fridge, a microwave and a minibar. The rooms include a desk. Hotel Mura Cancun has a sun terrace. Cancun Bus Station is 4.3 miles from the accommodation, while La Isla Shopping Mall is 11 miles away. Cancún International Airport is 8.1 miles from the property.

Hotel Mura Cancun is located in Cancún.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Restaurant, Guest Services, and several others. This is a 4 star rated property and has over 743 reviews with the average score of 8.2 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Mura Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Mura Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Restaurant

Coffee house on site

Parking

Parking on site

Private Parking

Parking

Free parking

Activities

Neck massage

Full-body massage

Couples' massage

Solarium

Body treatments

Back massage

Spa lounge/Relaxation area

Fitness

Facial treatments

Hand massage

Pool table

Waxing services

Massage chair

Beauty services

Massage

Spa facilities

Spa/Wellness packages

Locker rooms

Foot massage

Head massage

Body scrub

General

Pet friendly

Family rooms

Air conditioning

Wifi in all areas

Elevator

Non-smoking rooms

Soundproof rooms

Safe

Smoke-free property

Guest Services

Meeting/Banquet facilities

Shuttle service (additional charge)

Tour desk

Daily housekeeping

Hair/Beauty salon

Private check-in/out

Express check-in/out

Shuttle service

Concierge

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Outdoor furniture

Garden

Security/Safety

Fire extinguishers

CCTV in common areas

Key card access

24-hour security

CCTV outside property

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Delivered food covered securely

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Access to healthcare professionals

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Reviews

Value for money:

8.48

Location:

7.85

Staff:

8.78

Facilities:

8.3

Comfort:

8.62

Cleanliness:

8.63

Juggernaut2025

Feb 17, 2026 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The room was great. Only issue I had was that they were doing maintenance on the pool everyday day from about 10am-5pm. Lots of banging with hammers that I could hear and feel even on the 4th floor. Despite that, everything else was great. Restaurant on the 1st floor was delicious and reasonably priced. All of the staff were excellent. I felt really safe in the area. Plenty of restaurants and other business all within walking distance of the hotel!

Negative: The road out front was very busy! Gad to be extremely careful when crossing the road. Couldn’t get room service to work! Restaurant was as really good though! Shower drained slowly but it wasn’t terrible!

Summary: It was a great 8 days at this hotel! 3 comped days and 5 days that I booked to extend my stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room Room Type: Twin Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron Living Area Desk, Fireplace Media & Technology Cable channels, Flat-screen TV View City view, View Bedroom Linens, Wardrobe or closet Kitchen Cleaning products Accessibility Upper floors accessible by elevator Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Queen Room Room Type: Double Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron Living Area Desk, Fireplace Media & Technology Cable channels, Flat-screen TV View City view, View Bedroom Linens, Wardrobe or closet Kitchen Cleaning products Accessibility Upper floors accessible by elevator Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron Living Area Desk, Fireplace Media & Technology Cable channels, Flat-screen TV View City view, View Bedroom Linens, Wardrobe or closet Kitchen Cleaning products Accessibility Upper floors accessible by elevator Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Room Type: Suite Room Size: 40 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron Kitchen Kitchenette, Cleaning products, Kitchen, Wine glasses, Microwave, Kitchenware, Refrigerator Living Area Desk, Fireplace, Dining area, Sitting area Media & Technology Cable channels, Flat-screen TV View City view, View Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator Room amenities Sofa bed Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Suite Room Type: Suite Room Size: 60 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron Kitchen Kitchenette, Cleaning products, Kitchen, Wine glasses, Microwave, Kitchenware, Dining table, Refrigerator Living Area Fireplace, Sofa, Desk, Sitting area, Dining area Media & Technology Cable channels, Flat-screen TV View City view, View Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator Room amenities Sofa bed Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

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Hotel Mura Cancun | Hotel in Cancún

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Hotel in Cancun, Cancún

Amenities

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Policies

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View

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Kitchen

Accessibility

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Media & Technology

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Pool and Spa

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Media & Technology

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