Hotel Shibari Tulum - Restaurant & Cenote Club | Hotel in Tulum

| 9.4 (347 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Hotel Shibari Tulum - Restaurant & Cenote Club

Hotel in Zona Hotelera, Tulum

2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Free toiletries
  • Bathrobes
  • Toilet paper
  • Soap
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Shampoo
Bedroom
  • Ceiling fan
  • Pillow-top mattress
  • Bed sheets
  • Premium bedding
  • Air conditioning
  • Phone
  • Laptop-compatible safe
  • Free local calls
  • Slippers
  • Laptop-friendly workspace
  • Iron/ironing board (on request)
Breakfast
  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 30 per person
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Wet bar
  • Espresso maker
  • Minibar
Parking
  • Secured uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room
Activities
  • Fitness center (free access)
  • Designer stores
  • Shopping
  • 2 outdoor pools
  • Full-service spa
  • Fitness center
Entertainment
  • Satellite channels
  • 70-inch Smart TV
General
  • Gift shop/newsstand
  • Front-desk safe
  • Spanish
  • English
  • Designated smoking areas
  • Beach towels
Guest Services
  • 2 outdoor pools
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • Luggage storage
  • Change of towels (on request)
  • Tour/ticket assistance
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
Spa
  • Spa open daily
  • Facials
  • Body scrubs
  • Body treatments
  • 3 treatment rooms
  • Mud bath
  • Massage - Swedish
  • Massage - sports
  • Couples treatment room(s)
  • Massage - hot stone
  • Body wraps
  • Reflexology
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Aromatherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.
Payment Policy
Fee for continental breakfast: approximately usd 30 per person uncovered self parking fee: usd 20 per day valet parking fee: usd 5 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed property registration number ica1912108r8 property registration number ica1912108r8 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Aram
Mar 23, 2026 03:41:06 AM
Review Score:   6
Summary: Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
See All Reviews

Room Arrangement

Room Info Facilities
Shizen Garden View Plunge Pool
Room Size: 409 square feet m2
1 King Bed
Shizen Garden View Plunge Pool

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Square meters - 38, Square feet - 409, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Tsuri Jungle View Deluxe
Room Size: 409 square feet m2
1 King Bed
Tsuri Jungle View Deluxe

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Saastal Jungle View Plunge Pool
Room Size: 409 square feet m2
1 King Bed
Saastal Jungle View Plunge Pool

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Square meters - 38, Square feet - 409, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Shibari Grand Cenote Front
Room Size: 797 square feet m2
1 King Bed
Shibari Grand Cenote Front

General

Square meters - 74, Square feet - 797, No rollaway/extra beds, Lagoon view, No cribs (infant beds), Number of bedrooms - 1, Ping - 22, Private plunge pool, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Yaakun Grand Cenote View
Room Size: 797 square feet m2
1 King Bed
Yaakun Grand Cenote View

General

Square meters - 74, Square feet - 797, No rollaway/extra beds, Lagoon view, No cribs (infant beds), Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Suki Garden View Deluxe
Room Size: 409 square feet m2
1 King Bed
Suki Garden View Deluxe

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $289 per night with includes Air Conditioner, Accessibility, Parking, Designated Smoking Area, View, Ocean View, Spa, Bar, Internet, Laundry, Pool, TV, Bedding/Linens, Restaurant, Balcony/Terrace, Wellness Facilities, Toiletries, Guest Services, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD289
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