Ibis Cancun Centro | Hotel in Cancún

| 8.0 (2157 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Downtown Cancun Hotel | Ibis Cancun Centro

Hotel in Downtown Cancun, Cancún

This hotel is located in Cancún’s commercial district, 10 minutes’ drive from the airport. It offers a 24-hour snack bar, early breakfast and smart rooms with free Wi-Fi and satellite TV. The air-conditioned rooms at the Ibis Cancún Centro feature parquet floors and modern décor. Each one has a work desk and a private bathroom with a hairdryer. The restaurant at the Ibis serves traditional Mexican food. The breakfast combines continental and regional elements. Las Américas Shopping Center is 820 feet from the hotel, and Cancún’s beaches are just 5 minutes’ drive away. Car rental can be arranged at reception.

Ibis Cancun Centro is located in Cancún.

This 150 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Accessibility, Sports/Activities, and several others. This is a 3 star rated property and has over 2157 reviews with the average score of 8 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 150 Bedrooms Hotel if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Cancun Centro in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Cancun Centro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Restaurant
  • Kids' meals
  • Kid-friendly buffet
Parking
  • Parking on site
  • Accessible parking
  • Parking
  • Private Parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Visual aids (Braille)
  • Lowered sink
Entertainment
  • Board games/Puzzles
General
  • Elevator
  • Facilities for disabled guests
  • Air conditioning
  • Convenience store on site
  • Soundproof rooms
  • Wifi in all areas
  • Pet friendly
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Express check-in/out
  • 24-hour front desk
  • Ironing service
  • Laundry
  • Baggage storage
  • Dry cleaning
  • Valet parking
  • Private check-in/out
  • Shared lounge/TV area
  • Tour desk
  • Fax/Photocopying
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

The property accept pets with a surcharge of 300 mxn per night/petplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.51
Location:
8.56
Staff:
8.21
Facilities:
7.44
Comfort:
7.71
Cleanliness:
7.82
Chavez
Nov 11, 2025 08:00:00 AM
Review Score:   8
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
Positive: My experience at ibis Cancún was very positive overall. The hotel is in a convenient location, close to downtown and with easy access to the hotel zone. The room was small but spotless, with a comfortable bed, good air-conditioning, fast WiFi, and everything needed for a short business trip. Check-in was quick, and the price-quality ratio is excellent — simple, reliable, and efficient. I would definitely stay again for work visits.
Negative: Rooms are compact, and soundproofing could be better. Staff were polite but somewhat distant, which is common for functional business hotels. Still, it offers exactly what you expect — no extras, but everything that matters.
Summary: Practical, clean, and well-located for a short business stay
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Double Room

Bathroom

Private bathroom, Hairdryer, Towels, Toilet paper, Body soap, Toilet, Shower

Media & Technology

Telephone, Flat-screen TV, Satellite channels

General

Hardwood or parquet floors, Air conditioning, Interconnecting room(s) available, Ironing facilities, Smoke Alarm

Living Area

Desk

Services

Wake-up service

View

City view

Accessibility

Accessible by elevator
Double Room with Lagoon View
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Double Room with Lagoon View

Food & Drink

Minibar

Bathroom

Private bathroom, Hairdryer, Towels, Toilet paper, Body soap, Toilet, Shower

General

Hardwood or parquet floors, Air conditioning, Safe, Ironing facilities, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Living Area

Desk

Services

Wake-up service

View

Lake view

Accessibility

Accessible by elevator
Standard Double Room with Two Single Beds
Room Type: Quad
Room Size: 18 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Hairdryer, Towels, Toilet paper, Body soap, Toilet, Shower

Media & Technology

Telephone, Flat-screen TV, Satellite channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Ironing facilities

Services

Wake-up service

View

City view

Accessibility

Accessible by elevator
Check Hotel Availability
Nightly rates from:
USD US $49
You will be redirected to  
Hot Deal - It has been viewed 136 times today
Not the right fit? Check out our other properties in Downtown Cancun
Property Image From US $65
         

|
9.7 (21 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From US $147
         

|
10.0 (3 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Property Image From US $107
         

Property Image From US $43
         

|
8.7 (203 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Property Image From US $198
         

8.4 (9 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From US $100
         

|
7.0 (49 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From US $84
         

10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From US $30
         

|
4.7 (249 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Internet
Property Image From US $91
         

Property Image From US $44
         

Property Image From US $97
         

9.0 (9 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From US $358
         

Property Image From US $1,847
         

10.0 (8 Reviews)
Villa
  • Air Conditioner
  • Pool
  • TV
Property Image From US $1,035
         

10.0 (5 Reviews)
Condo
  • Air Conditioner
  • Pool
  • TV
Property Image From US $833
         

10.0 (5 Reviews)
Condo
  • Air Conditioner
  • Pool
  • TV
Property Image From US $862
         

10.0 (4 Reviews)
Condo
  • Air Conditioner
  • Pool
  • TV
Property Image From US $732
         

10.0 (4 Reviews)
House
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Property Image From US $130
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Property Image From US $113
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Balcony/Terrace