JW Marriott Hotel Surabaya | Hotel in Surabaya
Hotel in Surabaya
Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A mini-bar, tea/coffee maker and free bottled water are provided. Private bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business center. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness center. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.
JW Marriott Hotel Surabaya is located in Surabaya.
This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, View, Oceanfront, and several others. This is a 5 star rated property and has over 353 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This JW Marriott Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Kid-friendly buffet
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Breakfast in the room
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Restaurant
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Special diet meals (on request)
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Snack bar
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Bar
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Kids' meals
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Wine/Champagne
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Coffee house on site
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Fruit
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Parking on site
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Private Parking
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Parking
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Free parking
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Accessible parking
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Fitness
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Fitness center
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Locker rooms
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Nightclub/DJ
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Spa/Wellness packages
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Steam room
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Spa facilities
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Aerobics
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Yoga classes
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Massage
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Evening entertainment
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Sauna
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Kids' club
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Live music/Performance
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Hot tub/Jacuzzi
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Fitness classes
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Indoor play area
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Facilities for disabled guests
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Elevator
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Air conditioning
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Non-smoking rooms
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Designated smoking area
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Family rooms
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Safe
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Soundproof rooms
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Wifi in all areas
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Valet parking
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Airport shuttle (additional charge)
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Laundry
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Car rental
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Airport shuttle
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Shared lounge/TV area
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Meeting/Banquet facilities
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Business center
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Private check-in/out
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Daily housekeeping
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Shuttle service
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Baggage storage
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Suit press
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Fax/Photocopying
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Ironing service
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Concierge
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Shuttle service (free)
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24-hour front desk
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Room service
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Dry cleaning
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ATM on site
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Wifi
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Free Wifi
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Internet
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Outdoor pool
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Garden
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Outdoor pool (year-round)
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BBQ facilities
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Picnic area
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Sun deck
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Security alarm
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Fire extinguishers
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Key card access
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CCTV outside property
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Smoke alarms
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24-hour security
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CCTV in common areas
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Property cleaned by professional cleaning companies
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Breakfast to-go containers
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Physical distancing in dining areas
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Hand sanitizer in guest accommodation and common areas
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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First aid kits available
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Access to healthcare professionals
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Thermometers for guests provided by property
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Process in place to check health of guests
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Cashless payment available
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Mobile app for room service
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Screens or physical barriers between staff and guests in appropriate areas
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Contactless check-in/out
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Physical distancing rules followed
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Beach chairs/Loungers
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Swimming pool
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Pool with view
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Airport pickup
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Airport drop-off
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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King Room with City View
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevator, Adapted bathRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
King Room with Skyline View - Executive Lounge Access
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Junior King Suite with Skyline View - Executive Lounge Access
Room Type:
Double
Room Size:
48 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
One Bedroom Suite, 1 King Bed
Room Type:
Double
Room Size:
86 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, Sofa, Dining areaBedroomDressing room, Linens, Cribs, Alarm clock, Wardrobe or closetViewCity view, ViewKitchenDining table, Electric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Junior King Suite with Skyline View
Room Type:
Double
Room Size:
48 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
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Premium Double Room with Two Double Beds and Skyline View
Room Type:
Suite
Room Size:
42 m2
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Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Twin Room with City View
Room Type:
Twin
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Executive Deluxe, 2 Twin Bed
Room Type:
Twin
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
One Bedroom Residential Suite, 1 King Bed
Room Type:
Double
Room Size:
80 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, Sofa, Dining areaKitchenDryer, Washing machine, Dishwasher, Dining table, Electric kettleViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Chairman Suite, 1 King Bed; 2 Twin Bed
Room Type:
Suite
Room Size:
341 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceActivitiesHot tubLiving AreaDesk, Seating area, Sofa, Dining areaKitchenDryer, Washing machine, Dishwasher, Dining table, Electric kettleBedroomDressing room, Linens, Cribs, Alarm clock, Wardrobe or closetViewCity view, ViewAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Presidential Suite, 1 King Bed; 2 Twin Bed
Room Type:
Suite
Room Size:
390 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceActivitiesHot tubLiving AreaDesk, Seating area, Sofa, Dining areaKitchenDryer, Washing machine, Dishwasher, Dining table, Electric kettleBedroomDressing room, Linens, Cribs, Alarm clock, Wardrobe or closetViewCity view, ViewAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed
Room Type:
Apartment
Room Size:
126 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, Sofa, Dining areaKitchenDryer, Washing machine, Dishwasher, Dining table, Electric kettleBedroomDressing room, Linens, Cribs, Alarm clock, Wardrobe or closetViewCity view, ViewAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesDrying rack for clothing, Adapter, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bedPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Premium King Room with Skyline View
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Smoke alarm, Ironing facilities, Trash cans, Key card access, Interconnected room(s) available, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating area, SofaViewCity view, ViewBedroomWardrobe or closet, Linens, Alarm clock, CribsKitchenElectric kettleAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesAdapter, Feather pillow, Non-feather pillow, Clothes rack, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
|
Three-Bedroom Residential Suite - Executive Lounge Access
Room Type:
Suite
Room Size:
192 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomShower cap, Shower, Walk-in shower, Bathrobe, Free toiletries, Bidet, Hairdryer, Bath or shower, Toilet, Body soap, Shampoo, Conditioner, Bath, Towels, Additional toilet, Private bathroom, Toilet paper, Slippers, ToothbrushGeneralCarpeted, Soundproofing, Air conditioning, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Safety deposit boxMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaDesk, Seating area, Sofa, Dining areaKitchenDryer, Washing machine, Dishwasher, Dining table, Electric kettleBedroomDressing room, Linens, Cribs, Alarm clock, Wardrobe or closetViewCity view, ViewAccessibilityLowered sink, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesAdapter, Feather pillow, Non-feather pillow, Clothes rack, Socket near the bedPhysical distancingSingle-room AC for guest accommodation |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for JW Marriott Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this JW Marriott Hotel Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the JW Marriott Hotel Surabaya starts from $99 per night with includes Wheelchair Accessible, Bar, Breakfast, Hot Tub, Transportation/Shuttle, Business Services, Air Conditioner, Pool, Designated Smoking Area, View, Oceanfront, Wellness Facilities, Security/Safety, Spa, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Accessibility, Parking, Ocean View, Balcony/Terrace, Sports/Activities, Restaurant, Internet, Laundry, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Hotel Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the JW Marriott Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
