Is this La Poza pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Poza have a swimming pool?

Yes, this La Poza has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza?

Best-rates for the La Poza starts from $172 per night with includes Air Conditioner, Pool, Designated Smoking Area, Accessibility, Restaurant, Kitchen, Internet, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Poza a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza?

Based on the information reported by the owner or manager, the La Poza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Poza are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

La Poza | Hotel in Isla Mujeres

9.6 (41 Reviews) | 1 Bathroom

Hotel in Centro - Supmza 001, Isla Mujeres

Hotel with a rooftop terrace, 5-minute walk to North Beach
An outdoor pool and a rooftop terrace are available at this hotel.
Housekeeping is available on request.
La Poza offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Rainfall showerhead

Hair dryer

Private bathroom

Soap

Toilet paper

Shower

Towels

Bedroom

Ceiling fan

Air conditioning

Separate sitting area

Individually decorated

Laptop-friendly workspace

Individually furnished

Breakfast

Dining table

Dining room

Kitchen island

Cookware/dishes/utensils

Refrigerator

Microwave

Oven

Coffee/tea maker

Kitchen

Parking

No onsite parking available

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in room

Well-lit path to entrance

Elevator door width (inches): 39

Activities

Outdoor pool

Entertainment

Digital channels

40-inch Smart TV

General

Elevator

Spanish

English

Designated smoking areas

Mosquito nets

Guest Services

Dining table

Outdoor pool

Refrigerator

Microwave

Separate dining area

Kitchen

Front desk (limited hours)

Housekeeping (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Rooftop terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Housekeeping fee: usd 25 every 7 days the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Christina

Aug 11, 2025 06:23:08 AM

Review Score: 10

Summary: Condo was beautiful and location was amazing. All the staff was helpful anytime you needed anything. Will definitely be planning another trip back

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Suite Room Size: m² 3 King Bed and Twin Beds	General Balcony or patio, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Location - top floor, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Junior Suite Room Size: m² 1 King Bed	General Balcony or patio, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Deluxe Suite Room Size: m² 1 King Bed	General Balcony or patio, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view
Panoramic Suite Room Size: m² 1 King Bed	General Deck or patio, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Partial ocean view, Location - top floor, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1