Mercure Surabaya Grand Mirama | Hotel in Surabaya

| 7.9 (97 Reviews) |   Pet Friendly  2 Bathrooms  44 Guests
Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel in Surabaya

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Hot Tub, Air Conditioner, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 7.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Snack bar
  • Restaurant
  • Fruit
  • Special diet meals (on request)
  • Wine/Champagne
  • Bar
  • Coffee house on site
  • Kid-friendly buffet
Parking
  • Free parking
  • Parking
  • Parking on site
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Private Parking
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
  • Raised toilet
  • Lowered sink
  • Wheelchair accessible
Activities
  • Ping-pong
  • Haircut
  • Evening entertainment
  • Fitness
  • Body scrub
  • Live sports events (broadcast)
  • Waxing services
  • Full-body massage
  • Body treatments
  • Live music/Performance
  • Water sports facilities on site
  • Neck massage
  • Bike tours
  • Hair treatments
  • Locker rooms
  • Yoga classes
  • Spa/Wellness packages
  • Hand massage
  • Hot tub/Jacuzzi
  • Aerobics
  • Personal trainer
  • Cycling
  • Kids' club
  • Beauty services
  • Head massage
  • Fitness classes
  • Themed dinners
  • Sauna
  • Fitness center
  • Hair coloring
  • Light therapy
  • Body wrap
  • Happy hour
  • Foot massage
  • Pedicure
  • Makeup services
  • Hairstyling
  • Back massage
  • Manicure
  • Massage
  • Karaoke
  • Couples' massage
  • Facial treatments
  • Spa
  • Spa lounge/Relaxation area
  • Spa facilities
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Chapel/Shrine
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Soundproof rooms
  • Wifi in all areas
  • Elevator
  • Designated smoking area
  • Facilities for disabled guests
  • Smoke-free property
  • Heating
  • Family rooms
Guest Services
  • Express check-in/out
  • Car rental
  • Laundry
  • Pet bowls
  • Grocery deliveries
  • Airport shuttle
  • Pet basket
  • Shuttle service
  • Suit press
  • Lockers
  • Baggage storage
  • ATM on site
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Vending machine (drinks)
  • Airport shuttle (additional charge)
  • Ironing service
  • Valet parking
  • Meeting/Banquet facilities
  • Private check-in/out
  • Room service
  • Business center
  • Babysitting/Child services
  • Dry cleaning
  • Tour desk
  • Shuttle service (additional charge)
  • Vending machine (snacks)
  • Concierge
  • Hair/Beauty salon
  • Shared lounge/TV area
  • Currency exchange
  • Strollers
  • Packed lunches
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor fireplace
  • BBQ facilities
  • Garden
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Picnic area
  • Outdoor pool
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Key access
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Swimming pool toys
  • Swimming pool
  • Pool bar
  • Shallow end
  • Beach chairs/Loungers
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.79
Location:
8.38
Staff:
8.28
Facilities:
7.91
Comfort:
7.94
Cleanliness:
8.29
Chandra Indrawan
Nov 8, 2025 08:00:00 AM
Review Score:   8
Indonesia
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Family King Studio Suite
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed
Family King Studio Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Chocolate/Cookies, Minibar

Bathroom

Free toiletries, Bathrobe, Bathtub, Shower cap, Toilet, Private bathroom, Toilet paper, Shampoo, Shower, Conditioner, Hairdryer, Bidet, Body soap, Toothbrush, Guest bathroom, Slippers, Towels

General

Air conditioning, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans, Heating, Fire extinguisher, Key access, Soundproof, Interconnecting room(s) available

Media & Technology

Cable channels, Satellite channels, Mobile hotspot device, Telephone, Flat-screen TV, TV, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Oven, Refrigerator, Dining table, Electric kettle

Living Area

Dining area, Desk, Sitting area, Fireplace, Sofa

View

View, City view, Garden view, Quiet street view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Roll-in shower, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Drying rack for clothing, Adapter, Non-feather pillow, Sofa bed

Pool and Spa

Pool with a view, Pool towels
Privilege Twin Room with City View
Room Type: Quad
Room Size: 28 m2
1 Twin bed(s) Bed
Privilege Twin Room with City View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Bathrobe, Shower cap, Toilet, Private bathroom, Toilet paper, Shampoo, Shower, Conditioner, Hairdryer, Bidet, Body soap, Toothbrush, Guest bathroom, Slippers, Towels

General

Air conditioning, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans, Heating, Fire extinguisher, Key access, Soundproof, Interconnecting room(s) available

Media & Technology

Cable channels, Satellite channels, Mobile hotspot device, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk, Fireplace

View

View, City view, Quiet street view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Drying rack for clothing, Adapter

Pool and Spa

Pool towels
Classic Room King Bed
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
Classic Room King Bed
Deluxe Suite with King Bed
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed
Deluxe Suite with King Bed

Bathroom

Bathtub or shower
Privilege King Room with City View
Room Type: Quad
Room Size: 28 m2
1 King bed(s) Bed
Privilege King Room with City View

Bathroom

Free toiletries, Shower
Privilege Suite
Room Type: Bungalow
Room Size: 54 m2

Bathroom

Free toiletries, Shower
Classic Room Twin Bed
Room Type: Quad
Room Size: 24 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Shower
Classic Superior King Room with City View
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
Classic Superior King Room with City View

Bathroom

Free toiletries, Shower
Classic Superior Twin Room with City View
Room Type: Quad
Room Size: 24 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Shower
Privilege Luxe Twin Room
Room Type: Quad
Room Size: 30 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Shower
Privilege Luxe Family King Room
Room Type: Quad
Room Size: 30 m2
1 King bed(s) Bed
Privilege Luxe Family King Room

Bathroom

Free toiletries, Shower
Check Hotel Availability
Nightly rates from:
USD US $42
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