Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $759 per night with includes Balcony/Terrace, Accessibility, Transportation/Shuttle, Kitchen, Entertainment, Breakfast, Internet, Air Conditioner, TV, Bar, Toiletries, Designated Smoking Area, Ocean View, Spa, Pool, View, Wheelchair Accessible, Oceanfront, Security/Safety, Business Services, Bedding/Linens, Fireplace/Heating, Restaurant, Guest Services, Hot Tub, Laundry, Wellness Facilities, Parking, Private Beach, Sports/Activities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cancun resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon Palace Nizuc - All Inclusive | Resort in Cancún

| 8.4 (159 Reviews) | 6 Bathrooms 24 Guests

Cancun Resort | Moon Palace Nizuc - All Inclusive

Resort in Cancun, Cancún

Moon Palace Nizuc - All Inclusive features a restaurant, fitness center, a bar and garden in Cancún. This 5-star resort offers a 24-hour front desk, room service and free WiFi. The property is 15 mi from Cancun Bus Station and 17 mi from La Isla Shopping Mall. Guests at the resort can enjoy a buffet breakfast. Moon Palace Nizuc - All Inclusive offers 5-star accommodations with a spa center and terrace. Beto Avila Stadium is 15 mi from the accommodations, while Cancun Government Palace is 15 mi away. The nearest airport is Cancún International Airport, 8.1 mi from Moon Palace Nizuc - All Inclusive.

Moon Palace Nizuc - All Inclusive is located in Cancún.

This 677 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Internet, and several others. This is a 5 star rated property and has over 159 reviews with the average score of 8.4 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 677 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace Nizuc - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace Nizuc - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Breakfast in the room

Restaurant

Snack bar

Wine/Champagne

Coffee house on site

Kid-friendly buffet

Special diet meals (on request)

Kids' meals

Fruit

Parking

Parking

Private Parking

Parking on site

Accessible parking

Free parking

Accessibility

Raised toilet

Toilet with grab rails

Lowered sink

Wheelchair accessible

Activities

Locker rooms

Golf course (within 2 miles)

Beachfront

Cycling

Neck massage

Hair coloring

Bike tours

Pool table

Nightclub/DJ

Head massage

Massage

Personal trainer

Foot massage

Couples' massage

Water park

Facial treatments

Body scrub

Beauty services

Back massage

Live music/Performance

Canoeing

Snorkeling

Body wrap

Pedicure

Full-body massage

Yoga classes

Manicure

Movie nights

Fitness

Themed dinners

Fitness center

Solarium

Evening entertainment

Body treatments

Mini golf

Haircut

Hot tub/Jacuzzi

Game room

Water sports facilities on site

Playground

Public Bath

Hair treatments

Hairstyling

Spa facilities

Live sports events (broadcast)

Spa lounge/Relaxation area

Steam room

Tennis court

Kids' club

Cooking class

Entertainment staff

Tennis equipment

Makeup services

Private beach area

Fitness classes

Beach

Waxing services

Hand massage

Aerobics

Spa/Wellness packages

Entertainment

Outdoor play equipment for kids

Indoor play area

Board games/Puzzles

General

Facilities for disabled guests

Non-smoking rooms

Family rooms

Chapel/Shrine

Heating

Elevator

Designated smoking area

Safe

Air conditioning

Soundproof rooms

Guest Services

Concierge

Daily housekeeping

Lockers

Tour desk

Shuttle service

Babysitting/Child services

Ironing service

Meeting/Banquet facilities

Room service

Airport shuttle

Dry cleaning

Shuttle service (additional charge)

Shared lounge/TV area

Hair/Beauty salon

Car rental

24-hour front desk

Business center

Laundry

Currency exchange

Express check-in/out

Airport shuttle (additional charge)

Valet parking

Fax/Photocopying

ATM on site

Baggage storage

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Outdoor pool

Sun deck

Picnic area

Garden

Outdoor pool (year-round)

Outdoor furniture

Security/Safety

Key card access

Smoke alarms

Key access

24-hour security

CCTV in common areas

Security alarm

Fire extinguishers

CCTV outside property

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

First aid kits available

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Cashless payment available

Mobile app for room service

Physical distancing rules followed

Spa

Waterslide

Pool bar

Beach chairs/Loungers

Swimming pool

Kids' pool

Beach umbrellas

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Please present the same credit card used to guarantee your booking when checking in, the name on the credit card used for the booking should correspond to the guest staying at the property. , please note that the guest who made the booking must also be present at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.74

Location:

8.16

Staff:

8.62

Facilities:

8.5

Comfort:

8.64

Cleanliness:

8.34

Khashiana

Aug 7, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Deluxe Garden View - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Minibar, Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Slippers, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Tile/Marble floor, Laptop safe, Hypoallergenic, Iron, Smoke Alarm, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Desk, Sitting area View Garden view, View Bedroom Alarm clock, Linens Kitchen Cleaning products, Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Deluxe Ocean View - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 Queen bed(s) Bed 2 Full bed(s) Bed	Food & Drink Minibar, Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Slippers, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Tile/Marble floor, Laptop safe, Hypoallergenic, Iron, Smoke Alarm, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Desk, Sitting area View Sea view, View Bedroom Alarm clock, Linens Kitchen Cleaning products, Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Deluxe Ocean Front - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Minibar, Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Slippers, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Tile/Marble floor, Laptop safe, Hypoallergenic, Iron, Smoke Alarm, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Desk, Sitting area View Sea view, View Bedroom Alarm clock, Linens Kitchen Cleaning products, Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Honeymoon Suite Ocean Front - King Size Bed Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Slippers, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Towels General Tile/Marble floor, Laptop safe, Hypoallergenic, Iron, Smoke Alarm, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Desk, Sitting area Bedroom Alarm clock, Extra long beds (> 6.5 ft), Linens View Sea view, View Kitchen Cleaning products, Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Governor Suite Ocean View - King Size Bed Room Type: Double Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Minibar, Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Slippers, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Towels General Tile/Marble floor, Laptop safe, Hypoallergenic, Iron, Smoke Alarm, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Desk, Sitting area Bedroom Alarm clock, Extra long beds (> 6.5 ft), Linens View Sea view, View Kitchen Cleaning products, Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Family Suite Garden View - Kids & Teens Free Room Type: Double Room Size: 90 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Slippers, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Tile/Marble floor, Laptop safe, Hypoallergenic, Iron, Smoke Alarm, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Desk, Sitting area Bedroom Alarm clock, Extra long beds (> 6.5 ft), Linens View Garden view, View Kitchen Cleaning products, Coffee machine Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer