Oakwood Hotel & Residence Surabaya | Hotel in Surabaya

| 9.8 (39 Reviews) |  1 Bathroom
Surabaya Hotel | Oakwood Hotel & Residence Surabaya

Hotel in Surabaya

Luxury hotel with a fitness center and a 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Oakwood Hotel & Residence Surabaya offers 144 air-conditioned accommodations with tablet computers and MP3 docking stations. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for idr 350000.0 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: idr 500000 per vehicle (one-way) airport shuttle fee per child: idr 500000 (one-way), (from 4 to 12 years old) rollaway bed fee: idr 350000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Fie Ling
Aug 3, 2025 11:45:00 AM
Review Score:   6
Summary: The room is so old and dirty. Location is horrible, it’s hard to get in and out.
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