Shangri-la Surabaya | Hotel in Surabaya
Hotel in Surabaya
Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. Private bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Shangri-la Surabaya is located in Surabaya.
This 357 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Laundry, View, and several others. This is a 5 star rated property and has over 362 reviews with the average score of 9.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 357 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This Shangri-la Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-la Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Snack bar
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Restaurant
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Kid-friendly buffet
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Breakfast in the room
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Bar
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Parking on site
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Free parking
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Parking
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Accessible parking
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Toilet with grab rails
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Bathroom emergency cord
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Live music/Performance
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Locker rooms
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Kids' club
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Sauna
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Game room
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Golf course (within 2 miles)
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Playground
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Movie nights
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Massage
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Nightclub/DJ
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Hot tub/Jacuzzi
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Tennis court
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Spa facilities
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Fitness center
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Tennis equipment
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Foot bath
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Fitness
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Spa/Wellness packages
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Spa and wellness center
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Spa lounge/Relaxation area
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Outdoor play equipment for kids
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Wifi in all areas
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Air conditioning
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Facilities for disabled guests
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Safe
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Designated smoking area
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Non-smoking rooms
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Elevator
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Hypoallergenic room available
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Valet parking
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Airport shuttle (additional charge)
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24-hour front desk
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Concierge
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ATM on site
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Fax/Photocopying
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Room service
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Ironing service
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Packed lunches
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Meeting/Banquet facilities
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Currency exchange
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Tour desk
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Airport shuttle
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Car rental
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Hair/Beauty salon
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Shuttle service (additional charge)
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Suit press
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Dry cleaning
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Laundry
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Express check-in/out
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Shuttle service
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Shuttle service (free)
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Daily housekeeping
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Baggage storage
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Invoice provided
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Free Wifi
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Internet
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Wifi
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Outdoor pool
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Sun deck
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Picnic area
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Outdoor pool (year-round)
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Garden
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Smoke alarms
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Fire extinguishers
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CCTV outside property
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Security alarm
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24-hour security
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CCTV in common areas
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Key card access
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Breakfast to-go containers
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Hand sanitizer in guest accommodation and common areas
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Process in place to check health of guests
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First aid kits available
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Physical distancing rules followed
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Contactless check-in/out
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Beach umbrellas
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Waterslide
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Kids' pool
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Pool bar
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Shallow end
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Beach chairs/Loungers
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Swimming pool
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Airport drop-off
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Airport pickup
Policies
Children’s meal policy for all shangri-la circle members, when accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. registered in-house hotel guests can also join shangri-la circle at any time during their stay to enjoy the meal plan. children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe King Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower cap, Towels, Toilet, Toothbrush, Bathrobe, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Shampoo, Hairdryer, Walk-in shower, Body soap, Toilet paper, Shower, Conditioner, Private bathroomGeneralInterconnected room(s) available, Carpeted, Trash cans, Carbon monoxide detector, Smoke Alarm, Iron, Carbon monoxide sources, Air conditioning, Safety deposit box, Key card access, Hardwood or parquet floors, Ironing facilitiesMedia & TechnologySatellite channels, TV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenRefrigerator, Electric kettle, Dining table, DryerLiving AreaDesk, SofaBedroomWardrobe or closet, Alarm clock, Walk-in closet, Cribs, LinensViewGarden view, View, City view, Pool view, Landmark viewAccessibilityEntire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Non-feather pillow, Yukata, Hypoallergenic pillow, Socket near the bedPool and SpaPool towels, Shallow end, Pool with a viewCleanliness & disinfectionHand sanitizer |
|
Executive King Room
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower cap, Towels, Toilet, Toothbrush, Bathrobe, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Shampoo, Hairdryer, Walk-in shower, Body soap, Toilet paper, Shower, Conditioner, Bath, Private bathroomGeneralInterconnected room(s) available, Carpeted, Trash cans, Carbon monoxide detector, Smoke Alarm, Iron, Carbon monoxide sources, Air conditioning, Safety deposit box, Key card access, Hardwood or parquet floors, Ironing facilitiesMedia & TechnologySatellite channels, TV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenRefrigerator, Electric kettle, Dining table, DryerLiving AreaDesk, SofaBedroomWardrobe or closet, Alarm clock, Walk-in closet, Cribs, LinensViewGarden view, View, City view, Pool view, Landmark viewAccessibilityEntire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Non-feather pillow, Yukata, Hypoallergenic pillow, Socket near the bedPool and SpaPool towels, Shallow end, Pool with a viewCleanliness & disinfectionHand sanitizer |
|
Horizon Deluxe King Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower cap, Towels, Toilet, Toothbrush, Bathrobe, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Shampoo, Hairdryer, Walk-in shower, Body soap, Toilet paper, Shower, Conditioner, Private bathroomGeneralInterconnected room(s) available, Carpeted, Trash cans, Carbon monoxide detector, Smoke Alarm, Iron, Carbon monoxide sources, Air conditioning, Safety deposit box, Key card access, Hardwood or parquet floors, Ironing facilitiesMedia & TechnologySatellite channels, TV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessKitchenDining table, Electric kettle, Wine glasses, Refrigerator, DryerLiving AreaDesk, SofaBedroomWardrobe or closet, Alarm clock, Walk-in closet, Cribs, LinensViewGarden view, View, City view, Pool view, Landmark viewAccessibilityEntire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Non-feather pillow, Yukata, Hypoallergenic pillow, Socket near the bedPool and SpaPool towels, Shallow end, Pool with a viewExclusive servicesPrivate check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge servicesCleanliness & disinfectionHand sanitizer |
|
Horizon Executive King Room
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower cap, Towels, Toilet, Toothbrush, Bathrobe, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Shampoo, Hairdryer, Walk-in shower, Body soap, Toilet paper, Shower, Conditioner, Bath, Private bathroomGeneralInterconnected room(s) available, Carpeted, Trash cans, Carbon monoxide detector, Smoke Alarm, Iron, Carbon monoxide sources, Air conditioning, Safety deposit box, Key card access, Hardwood or parquet floors, Ironing facilitiesMedia & TechnologySatellite channels, TV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessKitchenDining table, Electric kettle, Wine glasses, Refrigerator, DryerLiving AreaDesk, SofaBedroomWardrobe or closet, Alarm clock, Walk-in closet, Cribs, LinensViewLandmark view, Pool view, View, City viewAccessibilityEntire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Non-feather pillow, Yukata, Hypoallergenic pillow, Socket near the bedPool and SpaPool towels, Shallow end, Pool with a viewExclusive servicesPrivate check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge servicesCleanliness & disinfectionHand sanitizer |
|
Executive Suite
Room Type:
Suite
Room Size:
84 m2
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Food & DrinkBottle of water, Chocolate/Cookies, Minibar, Tea/Coffee makerBathroomBath or shower, Free toiletries, Toilet paper, Shower, Conditioner, Bath, Private bathroom, Shower cap, Toilet, Slippers, Walk-in shower, Additional toilet, Towels, Toothbrush, Bathrobe, Body soap, Towels/Sheets (extra fee), Hairdryer, Additional bathroom, ShampooGeneralInterconnected room(s) available, Carpeted, Trash cans, Carbon monoxide detector, Smoke Alarm, Iron, Carbon monoxide sources, Air conditioning, Safety deposit box, Key card access, Hardwood or parquet floors, Ironing facilitiesMedia & TechnologyVideo, Satellite channels, TV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessActivitiesHot tubKitchenDining table, Coffee machine, Electric kettle, Wine glasses, Refrigerator, DryerLiving AreaDesk, Sofa, Seating area, Dining areaBedroomWardrobe or closet, Alarm clock, Walk-in closet, Cribs, LinensViewGarden view, View, City view, Pool view, Landmark viewAccessibilityEntire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Non-feather pillow, Yukata, Hypoallergenic pillow, Socket near the bedPool and SpaPool towels, Shallow end, Pool with a viewExclusive servicesPrivate check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge servicesCleanliness & disinfectionHand sanitizer |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
35 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower cap, Towels, Toilet, Toothbrush, Bathrobe, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Shampoo, Hairdryer, Walk-in shower, Body soap, Toilet paper, Shower, Conditioner, Private bathroomGeneralCarpeted, Trash cans, Carbon monoxide detector, Smoke Alarm, Iron, Carbon monoxide sources, Air conditioning, Safety deposit box, Key card access, Hardwood or parquet floors, Ironing facilitiesMedia & TechnologySatellite channels, TV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenRefrigerator, Electric kettle, Dining table, DryerLiving AreaDesk, SofaBedroomWardrobe or closet, Alarm clock, Walk-in closet, Cribs, LinensViewGarden view, View, City view, Pool view, Landmark viewAccessibilityEntire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Non-feather pillow, Yukata, Hypoallergenic pillow, Socket near the bedPool and SpaPool towels, Shallow end, Pool with a viewCleanliness & disinfectionHand sanitizer |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Shangri-la Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Shangri-la Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Shangri-la Surabaya starts from $87 per night with includes Entertainment, Laundry, View, Balcony/Terrace, Oceanfront, Accessibility, Bar, Hot Tub, Air Conditioner, Pool, Wheelchair Accessible, Security/Safety, Spa, Toiletries, Child Friendly, Parking, Ocean View, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Breakfast, Internet, Designated Smoking Area, Transportation/Shuttle, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangri-la Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Shangri-la Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
