The Westin Surabaya | Hotel in Surabaya

| 9.4 (165 Reviews) |  7 Bathrooms  14 Guests
Surabaya Hotel | The Westin Surabaya

Hotel in Surabaya

Offering free WiFi throughout the property, a sun terrace with a swimming pool, fitness center and bar, The Westin Surabaya is located in Surabaya. This 5-star hotel offers a kids' club and room service. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. Breakfast is available, and includes buffet, à la carte and Full English/Irish options. At The Westin Surabaya you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. There's an in-house snack bar and guests can also use the business area. Round-the-clock assistance is available at the reception, where staff speak English, Indonesian and Chinese. Pasar Turi Train Station Surabaya is 6.7 miles from the accommodation, while Sharp Bamboo Monument is 7 miles away. Juanda International Airport is 13 miles from the property, and the property offers a paid airport shuttle service.

The Westin Surabaya is located in Surabaya.

This 242 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Laundry, and several others. This is a 5 star rated property and has over 165 reviews with the average score of 9.4 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 242 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking on site
  • Parking
  • Accessible parking
  • Free parking
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Spa/Wellness packages
  • Happy hour
  • Fitness center
  • Themed dinners
  • Head massage
  • Neck massage
  • Back massage
  • Golf course (within 2 miles)
  • Fitness
  • Kids' club
  • Full-body massage
  • Yoga classes
  • Spa facilities
  • Live music/Performance
  • Spa
  • Foot bath
  • Personal trainer
  • Hand massage
  • Massage chair
  • Foot massage
  • Couples' massage
  • Massage
  • Nightclub/DJ
  • Spa lounge/Relaxation area
Entertainment
  • Indoor play area
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Wifi in all areas
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Hypoallergenic room available
  • Soundproof rooms
Guest Services
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Private check-in/out
  • Room service
  • Packed lunches
  • Baggage storage
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Kids' pool
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.86
Location:
9.28
Staff:
9.59
Facilities:
9.6
Comfort:
9.61
Cleanliness:
9.74
gondosiswanto
Dec 1, 2025 08:00:00 AM
Review Score:   10
Indonesia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Chef Bagus was very friendly... I appreciate that
See All Reviews

Room Arrangement

Room Info Facilities
Westin Club, Club lounge access, Guest room, 1 King
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
Westin Club, Club lounge access, Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Landmark view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Electric kettle, Cleaning products

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Westin Club, Club lounge access, Guest room, 2 Double
Room Type: Double
Room Size: 39 m2
2 Queen bed(s) Bed
Westin Club, Club lounge access, Guest room, 2 Double

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Landmark view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Electric kettle, Cleaning products

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Westin Deluxe, Guest room, 2 Double
Room Type: Double
Room Size: 39 m2
2 Twin bed(s) Bed
Westin Deluxe, Guest room, 2 Double

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Landmark view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Electric kettle, Cleaning products

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Executive Suite, Club lounge access, Suite, 1 King
Room Type: Suite
Room Size: 79 m2
1 Sofa bed Bed
1 King bed(s) Bed
Executive Suite, Club lounge access, Suite, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet

View

City view, Pool view, View

Kitchen

Coffee machine, Electric kettle, Cleaning products

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Westin Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
Westin Deluxe, Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Landmark view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Electric kettle, Cleaning products

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Westin Grand Suite, Club lounge access, Suite, 1 King
Room Type: Suite
Room Size: 97 m2
1 King bed(s) Bed
1 Sofa bed Bed
Westin Grand Suite, Club lounge access, Suite, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet

View

City view, Pool view, View

Kitchen

Coffee machine, Dining table, Electric kettle, Cleaning products

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Junior King Suite - Club Lounge Access
Room Type: Suite
Room Size: 46 m2
1 King bed(s) Bed
Junior King Suite - Club Lounge Access

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Landmark view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Electric kettle, Cleaning products

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD US $153
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