Is this Urbano by Sundara pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Urbano by Sundara have a swimming pool?

Yes, this Urbano by Sundara has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Urbano by Sundara?

Best-rates for the Urbano by Sundara starts from $72 per night with includes Toiletries, Internet, Kitchen, Laundry, Designated Smoking Area, Pool, Private Pool, Balcony/Terrace, Bedding/Linens, Guest Services, Child Friendly, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Urbano by Sundara a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Urbano by Sundara wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Urbano by Sundara has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Urbano by Sundara?

Based on the information reported by the owner or manager, the Urbano by Sundara indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Urbano by Sundara?

Based on the information reported by the owner or manager, details for the cancellation policy for the Urbano by Sundara are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Urbano by Sundara | Hotel in Tulum

9.6 (5 Reviews) | 1 Bathroom

Hotel in Zama, Tulum

Hotel in Tulum with an outdoor pool
This hotel features an outdoor pool, express check-in, and express check-out.
Housekeeping is available once per stay.
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottled water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Private Pool

Balcony/Terrace

Bedding/Linens

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

2 bathrooms

Toilet paper

Shower

Towels

Free toiletries

Bedroom

Bed sheets

Air conditioning

Iron/ironing board

Private plunge pool

Breakfast

Kitchenette

Cookware/dishes/utensils

Free bottled water

Microwave

Coffee/tea maker

Local meal delivery service

Stovetop

Parking

Free offsite parking within 3 ft

Street parking available

Accessibility

This property does not have elevators

Activities

Outdoor pool

General

Spanish

English

Designated smoking areas

Guest Services

Outdoor pool

Microwave

Kitchenette

Virtual front desk

Housekeeping (once per stay)

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Furnished patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number vre211117bca special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Fidel

Jul 22, 2025 11:02:14 AM

Review Score: 10

Summary: The staff was super helpful and friendly. The neighborhood was nice and walkable.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Apartment Room Size: 667.4 square feet m² 2 King Bed and Twin Sofa Bed	General Square meters - 62, Ping - 18.8, Number of bedrooms - 1, Separate sitting area, In-room climate control (air conditioning), Square feet - 667.4, Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Studio Penthouse Room Size: 657 square feet m² 1 King Bed 1 Twin Sofa Bed	General Square feet - 657, Number of living rooms 0, Square meters - 61, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 18, Sofa bed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Master Suite Room Size: 872 square feet m² 3 King Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 81, Separate sitting area, Sofa bed, Ping - 25, Square feet - 872, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Separate dining area, Bed count minimum 3