Is this Hyatt Ziva Cancun All-Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Ziva Cancun All-Inclusive?

Check-in time for Hyatt Ziva Cancun All-Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Ziva Cancun All-Inclusive have a swimming pool?

Yes, this Hyatt Ziva Cancun All-Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Ziva Cancun All-Inclusive?

Best-rates for the Hyatt Ziva Cancun All-Inclusive starts from $600 per night with includes Toiletries, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Security/Safety, Business Services, Spa, Guest Services, Child Friendly, Laundry, Other, View, Ocean View, Accessibility, TV, Transportation/Shuttle, Wellness Facilities, Bar, Entertainment, Parking, Oceanfront, Sports/Activities, Restaurant, Hot Tub, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hyatt Ziva Cancun All-Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Ziva Cancun All-Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Ziva Cancun All-Inclusive has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Ziva Cancun All-Inclusive?

Based on the information reported by the owner or manager, the Hyatt Ziva Cancun All-Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Ziva Cancun All-Inclusive?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hyatt Ziva Cancun All-Inclusive are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Cancun All-Inclusive | Resort in Cancún

| 9.1 (574 Reviews) | 20 Bathrooms 78 Guests

Punta Cancun Resort | Hyatt Ziva Cancun All-Inclusive

Resort in Punta Cancun, Cancún

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun All-Inclusive offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun All-Inclusive is located 984 feet from Coco Bongo while La Isla Shopping Mall is 2.1 mi away. Cancun International Airport is 11 mi away.

Hyatt Ziva Cancun All-Inclusive is located in Cancún.

This 537 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Toiletries, Air Conditioner, Pool, and several others. This is a 5 star rated property and has over 574 reviews with the average score of 9.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 537 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hyatt Ziva Cancun All-Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hyatt Ziva Cancun All-Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Other

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Special diet meals (on request)

Kids' meals

Fruit

Snack bar

Kid-friendly buffet

Wine/Champagne

Parking

Free parking

Parking on site

Parking

Activities

Hair coloring

Kids' club

Couples' massage

Tennis equipment

Makeup services

Body wrap

Spa facilities

Beauty services

Water sports facilities on site

Body treatments

Locker rooms

Hot tub/Jacuzzi

Full-body massage

Fitness

Beach

Spa lounge/Relaxation area

Playground

Evening entertainment

Live sports events (broadcast)

Manicure

Ping-pong

Neck massage

Spa/Wellness packages

Body scrub

Back massage

Beachfront

Pedicure

Snorkeling

Entertainment staff

Tennis court

Massage chair

Fitness center

Massage

Hairstyling

Steam room

Haircut

Facial treatments

Turkish/Steam Bath

Pool table

Foot massage

Sauna

Entertainment

Indoor play area

Outdoor play equipment for kids

General

Safe

Air conditioning

Non-smoking rooms

Family rooms

Smoke-free property

Designated smoking area

Wifi in all areas

Elevator

Guest Services

Valet parking

Shuttle service (additional charge)

Shared lounge/TV area

Daily housekeeping

Fax/Photocopying

Car rental

Hair/Beauty salon

Ironing service

Currency exchange

Meeting/Banquet facilities

Baggage storage

Tour desk

Airport shuttle

Dry cleaning

Babysitting/Child services

Room service

ATM on site

Concierge

24-hour front desk

Shuttle service

Laundry

Airport shuttle (additional charge)

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor furniture

Outdoor pool (year-round)

Outdoor pool

Terrace

Garden

Sun deck

Security/Safety

24-hour security

Smoke alarms

Fire extinguishers

CCTV in common areas

Key card access

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Beach chairs/Loungers

Kids' pool

Swimming pool

Beach umbrellas

Pool bar

Pool with view

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Your suite is being reserved based on the occupancy information entered at the time of your booking. this information is also used to determine the total cost of your reservation. any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. to ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking, all our rates are in us dollars and include taxes, service charges and gratuities, except for environmental fee in mexico (where applicable) payable by guest at the resort.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.41

Location:

9.54

Staff:

9.33

Facilities:

9.32

Comfort:

9.43

Cleanliness:

9.38

maurice

Sep 5, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything was great Except for lunch and dinner Breakfast was fine with not very many selections Lunch and dinner were bland Tasteless fatty food that was hard to chew especially the steak All of the food is sub par very disappointed in the food

Negative: the food

Summary: Great Hotel Skip the food Not worth the calories

See All Reviews

Room Arrangement

Room Info	Facilities
Dolphin View Master King (with Sofa Bed) Room Type: Quad Room Size: 56 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Double Room with Resort View Room Type: Quad Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Turquoize Sky Ocean Front Master King Room Type: Triple Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Master Double Room - Oceanfront Room Type: Quad Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
King Room with Sofa Bed - Swim Up Room Type: Quad Room Size: 45 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Double Room - Swim Up Room Type: Quad Room Size: 45 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Oceanfront Swim-Up Master Double Room (Adults Only) Room Type: Quad Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Club Double Room - Oceanfront Room Type: Quad Room Size: 43 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Master King Room - Swim Up/Oceanfront Room Type: Triple Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Master Double Room with Sofa Bed and View Room Type: Family Room Size: 56 m² 2 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
King Room with Sofa Bed - Oceanfront Room Type: Quad Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Double Room - Oceanfront Room Type: Quad Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Club Corner Suite - Oceanfront Room Type: Suite Room Size: 101 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Master King Room - Oceanfront Room Type: Triple Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Master Double Room - Oceanfront Room Type: Quad Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
King Room with Sofa Bed and Ocean View Room Type: Quad Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Double Room with Ocean View Room Type: Quad Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
King Room with Sofa Bed and Resort View Room Type: Quad Room Size: 45 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Club King Room - Oceanfront Room Type: Triple Room Size: 43 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter
Suite with Sofa Bed - Oceanfront Room Type: Suite Room Size: 122 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar General Safe, Air conditioning, Laptop safe, Privacy curtain, Ironing facilities, Hypoallergenic Media & Technology DVD player, TV, Flat-screen TV, Telephone, Radio, Video, Cable channels Bathroom Toilet, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower Outdoors Balcony Living Area Desk, Sitting area Bedroom Wardrobe or closet, Alarm clock Room Amenities Sofa bed, Adapter

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Hyatt Ziva Cancun All-Inclusive | Resort in Cancún

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Resort in Punta Cancun, Cancún

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

General

Media & Technology

Bathroom

Outdoors

Living Area

Bedroom

Room Amenities

Food & Drink

General

Media & Technology

Bathroom

Outdoors

Living Area

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Food & Drink

General

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Outdoors

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Bathroom

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Food & Drink

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Outdoors

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Food & Drink

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Bathroom

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Food & Drink

General

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Bathroom

Outdoors

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Food & Drink

General

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