Is this Playacar Palace All Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Palace All Inclusive?

Check-in time for Playacar Palace All Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Palace All Inclusive have a swimming pool?

Yes, this Playacar Palace All Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Palace All Inclusive?

Best-rates for the Playacar Palace All Inclusive starts from $611 per night with includes Wellness Facilities, Toiletries, Child Friendly, Air Conditioner, TV, Wheelchair Accessible, Balcony/Terrace, Business Services, Bedding/Linens, Guest Services, Kitchen, Parking, Pool, Ocean View, Accessibility, Bar, Breakfast, Hot Tub, View, Security/Safety, Spa, Restaurant, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Palace All Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Palace All Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Palace All Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Palace All Inclusive?

Based on the information reported by the owner or manager, the Playacar Palace All Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Palace All Inclusive?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Playacar Palace All Inclusive | Resort in Playa del Carmen

| 8.8 (1001 Reviews) | 1 Bathroom

Playacar Fase I Resort | Playacar Palace All Inclusive

Resort in Playacar Fase I, Playa del Carmen

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Playacar Palace All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playacar Palace All Inclusive offers 201 accommodations with indoor private hot tubs and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Jetted bathtub

Designer toiletries

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Premium bedding

Bed sheets

Desk

Laptop-compatible safe

Free long-distance calls

Iron/ironing board

Free local calls

Private indoor hot tub

Slippers

Phone

Turndown service

Breakfast

24-hour room service

3 restaurants

2 bars/lounges, 1 swim-up bar and 1 poolside bar

Coffee/tea in common area(s)

Free full breakfast available daily 7 AM–11:30 AM

Coffee/tea maker

Free bottled water

Free minibar

Parking

Airport shuttle on request

Wheelchair-accessible parking available

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Free valet parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible airport shuttle

Wheelchair-accessible parking

Elevator

Activities

Theme parks

Parasailing

Sailing

Snorkeling

Scuba diving

Outdoor pool access

Windsurfing

Surfing/body boarding

Golfing

Bicycle rentals

Children's pool

Steam room

Shopping

Access to nearby outdoor pool

Outdoor pool

Sauna

Yoga classes

Fitness classes

Billiards/pool table

Full-service spa

Playground

Fitness center

Entertainment

21-inch LED TV

Premium channels

Cable/satellite channels

General

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

ATM/banking services

Elevator

Banquet hall

French

Spanish

Portuguese

English

Smoke-free property

Beach towels

Guest Services

Children's pool

Snack bar/deli

Access to nearby outdoor pool

Outdoor pool

Playground

Laundry facilities

Luggage storage

Multilingual staff

Concierge services

Hair salon

Porter/bellhop

Daily housekeeping

Dry cleaning service

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Beach umbrellas

Terrace

Pool sun loungers

Beach loungers

Pool umbrellas

Garden

Spa

Manicures and pedicures

Steam room

Body wraps

Sauna

Facials

Body treatments

Body scrubs

Couples treatment room(s)

Massage - hot stone

Aromatherapy

Massage/treatment rooms

6 treatment rooms

Massage - deep-tissue

Reflexology

Hydrotherapy

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: usd 49 per person (roundtrip) airport shuttle fee per child: usd 49 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-000964/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Reviews

Joie

Sep 17, 2025 06:10:00 PM

Review Score: 10

Summary: Amazing

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free Room Size: 527 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Netflix, Square feet - 527, DVD player, Pillow menu, Square meters - 49, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 14.81
Superior Governor Suite Ocean View - King Size Bed Room Size: 525 square feet m² 1 King Bed	General Square feet - 525, Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Square meters - 49, Extra bed count 1, Number of bathrooms - 1, Furnished patio, Private bathroom, Rollaway/extra beds (free), Ping - 15, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana Room Size: m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Partial ocean view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Superior Honeymoon Suite - King Size Bed Room Size: 525 square feet m² 1 King Bed	General Square feet - 525, Number of living rooms 0, Number of bedrooms - 0, Concierge service, Netflix, DVD player, Pillow menu, Square meters - 49, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Ping - 14.75, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Superior Deluxe Ocean View - Kids & Teens Stay Free Room Size: 527 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 527, Square meters - 49, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Balcony, Bed count minimum 1, Ocean view, Ping - 14.81, Bed count maximum 2
Superior Deluxe Partial Ocean View - Kids & Teens Stay Free Room Size: 527 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 527, Partial ocean view, Square meters - 49, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Balcony, Bed count minimum 1, Ping - 14.81, Bed count maximum 2
Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free Room Size: 525 square feet m² 3 King Bed and Double Beds	General Square feet - 525, Number of living rooms 0, Number of bedrooms - 2, Pillow menu, Square meters - 49, Number of bathrooms - 2, Furnished patio, Private bathroom, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Bed count maximum 3, Ocean view, Bed count minimum 3