Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha hotel?

Check-in time for Zazil-ha hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zazil-ha hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Winday Hotel - Cerca de 5a Avenida | Hotel in Playa del Carmen

| 7.9 (2064 Reviews) | 12 Bathrooms 37 Guests

Zazil-ha Hotel | Winday Hotel - Cerca de 5a Avenida

Hotel in Zazil-ha, Playa del Carmen

Ideally set in the center of Playa del Carmen, Winday Hotel - Cerca de 5a Avenida provides 3-star accommodations close to Playa del Carmen Beach and Church of Guadalupe. The property is around 1.7 miles from ADO International Bus Station, 2.1 miles from Playa del Carmen Maritime Terminal and 30 miles from Xel Ha. The hotel has an outdoor swimming pool and a 24-hour front desk and free WiFi. At the hotel, rooms are equipped with a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Winday Hotel - Cerca de 5a Avenida have a flat-screen TV and air conditioning, and some rooms contain a terrace. All guest rooms will provide guests with a fridge. Kantenah Bay is 21 miles from the accommodation, while Xcacel-Xcacelito is 29 miles away. Cozumel International Airport is 22 miles from the property, and the property offers a paid airport shuttle service.

Winday Hotel - Cerca de 5a Avenida is located in Playa del Carmen.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Accessibility, and several others. This is a 3 star rated property and has over 2064 reviews with the average score of 7.9 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Winday Hotel - Cerca de 5a Avenida in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Winday Hotel - Cerca de 5a Avenida”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Bar

Guest Services

Child Friendly

Internet

Facility Overview

General

Elevator

Family rooms

Non-smoking rooms

Air conditioning

Safe

Guest Services

Airport shuttle

Daily housekeeping

Currency exchange

Airport shuttle (additional charge)

24-hour front desk

Baggage storage

Tour desk

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor pool

Terrace

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

Smoke alarms

CCTV outside property

Fire extinguishers

24-hour security

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Pool with view

Pool bar

Rooftop pool

Shallow end

Swimming pool

Beach chairs/Loungers

Infinity pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.17

Location:

7.91

Staff:

8.46

Facilities:

7.97

Comfort:

8.25

Cleanliness:

8.3

Rogelio

Jul 17, 2025 07:00:00 AM

Review Score: 10

Mexico

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The location is great! There are strores and restaurants nearby.

Negative: There is limited parking space.

Summary: It was awesome.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Queen Room Room Type: Double Room Size: 25 m² 1 Full bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room Room Type: Twin Room Size: 25 m² 1 Twin bed(s) Bed 1 King bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room Room Type: Twin Room Size: 25 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Family Room Room Type: Family Room Size: 30 m² 1 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Coffee machine, Kitchen, Microwave, Refrigerator, Kitchenware Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet View Quiet street view, City view Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Family Double Room Room Type: Family Room Size: 30 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Coffee machine, Kitchen, Microwave, Refrigerator, Kitchenware Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet View Quiet street view, City view Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior Family Room Room Type: Family Room Size: 30 m² 3 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Coffee machine, Kitchen, Microwave, Refrigerator, Kitchenware Living Area Desk View View, City view Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Junior Suite with Terrace Room Type: Suite Room Size: 25 m² 1 King bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Outdoors Balcony, Terrace, Patio Kitchen Coffee machine, Refrigerator Living Area Desk View View, Pool view Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Suite with Sea View Room Type: Suite Room Size: 25 m² 1 King bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Outdoors Balcony Kitchen Coffee machine, Refrigerator Living Area Desk View Pool view, View, Sea view Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Standard Twin Room Room Type: Twin Room Size: 30 m² 2 Full bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Standard Double Room Room Type: Double Room Size: 30 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Studio Room Type: Studio Room Size: 30 m² 1 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Guest bathroom, Toilet paper, Shampoo, Toilet, Towels General Mosquito net, Air conditioning, Smoke Alarm, Safe, Fan Media & Technology Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels Kitchen Coffee machine, Kitchen, Microwave, Refrigerator, Kitchenware Living Area Desk Services Wake-up service Bedroom Linens, Wardrobe or closet Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation

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Winday Hotel - Cerca de 5a Avenida | Hotel in Playa del Carmen

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Hotel in Zazil-ha, Playa del Carmen

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Pool and Spa

Room Amenities

Accessibility

Physical distancing

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Media & Technology

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Living Area

Services

Bedroom

Pool and Spa

Room Amenities

Accessibility

Physical distancing

Bathroom

General

Media & Technology

Kitchen

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Bedroom

Pool and Spa

Room Amenities

Accessibility

Physical distancing

Bathroom

General

Media & Technology

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Services

Bedroom

Room Amenities

Pool and Spa

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Kitchen

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Services

Bedroom

View

Pool and Spa

Room Amenities

Accessibility

Physical distancing

Food & Drink

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Media & Technology

Kitchen

Living Area

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Physical distancing